Plugin Contributor
bcrodua
(@bcrodua)
Hi,
It shows that the backup process is timed out or killed off.
Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.
To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25mb, save your settings and run a new process.
If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.
Kind Regards,
Bryle
Thank you.
Do you mean ‘split archives every’ option? I don’t see anything as ‘split backups every’.
Hi, I tried to reduce the backup archive split size. It still failed to backup.
I contacted my host and they said they checked the error logs and there were no errors generated. and also the PHP values have been set to maximum.
Could you please check if there is any other way to resolve this issue?
Regards.
Plugin Contributor
aporter
(@aporter)
Hi,
Sorry about the delay.
It looks like theres no storage space left on your Dropbox which is causing the uploads to fail.
Best Wishes,
Ashley
Hi,
I changed the remote storage to Google drive and it finally worked!
Thank you so much.
Kind regards,
Praneetha
