updraft plus

  • Resolved bagcraft

    (@bagcraft)


    4 years, 5 months ago

    every time I create a backup or schedule a backup it never finishes,
    any ideas , it been like this for ages

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    4 years, 5 months ago

    Hi,

    Please could you send us a copy of the latest full backup log?
    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Thread Starter bagcraft

    (@bagcraft)

    4 years, 5 months ago

    hi,
    I have an in a zip file, can i sent that to you ? i dont know how to use the other two platforms
    thnaks

    Plugin Contributor bcrodua

    (@bcrodua)

    4 years, 5 months ago

    Hi,

    The log is in .txt format. Don’t send the zip files as they are most likely your backup and should not be shared.

    Thanks,
    Bryle

    Thread Starter bagcraft

    (@bagcraft)

    4 years, 5 months ago

    thanks, so I am not sure what I can do ?

    not very tech savy as you can see

    Plugin Contributor bcrodua

    (@bcrodua)

    4 years, 5 months ago

    Hi,

    Please download the .txt files within the “wp-content/updraft” folder. The content is long so copy the content of the log to https://pastebin.com/ generate the link and post here.

    Thanks,
    Bryle

    Thread Starter bagcraft

    (@bagcraft)

    4 years, 5 months ago

    hi Bryle
    okay i have done this on pastebin
    thanks

    Plugin Contributor bcrodua

    (@bcrodua)

    4 years, 5 months ago

    Hi,

    Sorry, can you share the link here?

    Thanks,
    Bryle

Viewing 7 replies - 1 through 7 (of 7 total)

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