Updraft plugin backup not working

  • Resolved Anonymous User 20124554

    (@anonymized-20124554)


    4 years, 2 months ago

    Updraft plugin backup not working. I recently migrated my host to a new. When I restored, plugins not restored. I am using the plugin for more than 1 years. I never faced this issue

    Is it due to litespeed hosting?

    The page I need help with: [log in to see the link]

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  • Thread Starter Anonymous User 20124554

    (@anonymized-20124554)

    4 years, 2 months ago

    I checked, updraft making the backup but at the time of restoring, it’s failed to upload the plugins. Though I have not seen any error message.

    Plugin Contributor bcrodua

    (@bcrodua)

    4 years, 2 months ago

    Hi,

    Can you send us a copy of the restoration log, please?
    You can find this log in the ‘wp-content/updraft’ directory of your site via FTP.
    You can send the log file and copy the contents into an online tool (such as http://pastebin.com/ )

    Regards,
    Bryle

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