updraft creates wp-content subdirectory

P.S. Also two more questions:

1) if you go to your UD settings page, and into the ‘expert’ section (at the bottom), then what is shown under ‘Backup directory:’ ?

2) If you install the plugin ‘SQL Executioner’, and use it to run this SQL, then what is the results?

SELECT * FROM wp_options WHERE option_name=’updraft_dir’;

(You may need to change the wp_ in that above line to match what is in your wp-config.php file, if the value of $table_prefix in that file is not wp_).

Best wishes,
David

Hi Jim,

Is this a brand new install on a site that’s never had UD before? Or was UD upgraded from a previous version?

David

Hi Jim,

I’ve worked it out now. This sequence of events triggers the problem:
1) Install UpdraftPlus before version 1.7.18
2) De-install it
3) Remove the directory wp-content/updraft
4) Install 1.7.18

Once your backup has finished, to fix things up, do this, in this order:
1) Open the UpdraftPlus settings page, and go into the ‘expert settings’
2) Via FTP, copy wp-content/wp-content/updraft to wp-content/updraft
3) In the expert settings, change wp-content/updraft to updraft
4) Save settings
5) Via FTP, remove wp-content/wp-content/updraft from the filesystem

Then, all should be fine. I’ve also tweaked the existing 1.7.18 release so that new people downloading it will not have this problem (it will detect the scenario and deal with it correctly).

Best wishes,
David