Updates???

  • Resolved walldyney

    (@walldyney)


    2 months, 3 weeks ago

    I’ve already sent suggestions here and none have been implemented.

    They said they would send them to the developers, but it’s been over two years since I sent the first suggestion and nothing.

    • Why isn’t there a native dark color option, without needing to install a theme that has it?
    • Instead of a video icon, a thumbnail of the course videos could appear, and the initial video could be a preview or a trailer. I’ll attach the link to the site I’m referring to that already has this.
    • And lastly, the native option doesn’t accept payments from Brazil; we have “PagBank” and “Mercado Pago”. They’ve added several options that are obsolete and only make the site heavier, because they force you to keep WooCommerce installed, and also the native option, even without me activating it, ends up hindering the site’s speed.

    Please improve this.

    Below is an example of the site with thumbnails.

    [video src="https://videos.files.wordpress.com/kIx2bMma/exemplo.mp4" /]

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Maizul

    (@maizul)

    2 months, 2 weeks ago

    Hey @walldyney,

    Thank you for taking the time to share your feedback and concerns. We understand your frustration, and we truly appreciate you explaining your points in detail.

    Regarding the dark mode / color options:
    Tutor LMS currently relies on the active WordPress theme for global styling (including dark mode). This approach gives users more flexibility and avoids conflicts, as enforcing global colors from a plugin can negatively affect different themes and overall UX. That said, we do recognize the demand for a native dark mode option, and the feedback has already been noted by our team.

    About video thumbnails and preview/trailer support:
    The request to show course video thumbnails (instead of a generic video icon) and to support preview/trailer videos has already been logged as a feature request. It’s still in our internal queue and will be considered when it aligns with our roadmap and UI/UX improvements.

    Regarding payment methods (Brazil – PagBank / Mercado Pago):
    We understand the importance of local payment gateways. Due to the wide range of regions Tutor LMS serves, we can only officially maintain a limited number of native gateways. Mercado Pago is already on our radar and listed for potential native support in the future, but we cannot confirm a timeline yet.
    In the meantime, you can integrate regional gateways via:

    About WooCommerce and native monetization:
    Tutor LMS does not force any monetization method. You are free to use either native monetization or WooCommerce (or neither). The native monetization module does not consume resources when not in use, and simply having it available does not impact site performance. Any performance issues are more likely related to theme behavior, hosting, or third-party plugins.

    We genuinely value long-term feedback like yours, even when implementation takes time. While we can’t promise timelines, your suggestions are already recorded and help guide future improvements.

    Thank you again for sharing your thoughts with us.

Viewing 1 replies (of 1 total)

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