I understand you’re using WooCommerce v9.7.1 and during the update, you’re seeing this error: Update failed: Could not copy file. woocommerce/assets/images/shipping_partners/packlink-column.svg.
This error usually means that the plugin update failed. I recommend deleting the WooCommerce plugin and installing it again. This way all files will be downloaded again.
If the issue persists after reinstalling the plugin, contact your host and ask them to review your server for any file permission or storage space issues.
No worries — deleting the WooCommerce plugin will not remove your store data or settings. All of your products, orders, and store configuration are stored safely in your site’s database, not in the plugin files themselves.
That said, as a best practice, I recommend making a full site backup before proceeding — just to be extra safe.
Once backed up, you can go ahead and delete the WooCommerce plugin, and then reinstall it.
First, you’ll need to deactivate the WooCommerce plugin from your site.
Once it’s deactivated, the “Delete” option will appear — go ahead and delete the plugin.
After deleting, you can reinstall WooCommerce by going to Plugins → Add New, searching for “WooCommerce,” and clicking Install Now, then Activate.
If you run into issues during this process, you can also try using the WP Rollback plugin to revert to a previous version and then update to the latest version again. This can help in case something went wrong during the initial update.
Let me know how it goes or if you get stuck anywhere!
I’m not seeing the ‘Delete’ option. I have deactivated the other plugins that use WooCommerce, now the ‘Delete’ button is showing up, but I can’t delete it?
Thanks for sharing the screenshot. The reason you’re unable to click the delete button is because other plugins on your site depend on WooCommerce, which causes the button to appear greyed out.
To resolve this, I recommend putting your site in maintenance mode using a “Coming Soon” plugin. Once that’s done, go ahead and deactivate all plugins that are connected to WooCommerce — such as Facebook for WooCommerce, Stripe for WooCommerce, PayPal for WooCommerce, WooCommerce Subscriptions, and WooPayments.
After deactivating those plugins, the delete button for WooCommerce should become active. You can then delete and reinstall WooCommerce, or alternatively, download it directly from WordPress.org and upload it manually to reinstall.
I have enabled Nifty Coming Soon & Maintenance Page and deactivated all plugins, I still can’t delete WooCommerce as per the screenshot at https://bitl.to/4N6V
