Updated and Crashed my site

  • Resolved brownjmark

    (@brownjmark)


    12 years, 9 months ago

    Team,

    Great product. Really need your help getting my site back up. I downloaded the update and it immediately started providing fatal errors. I read the forum deleted W3, also deleted RT Media which it referenced in the original error. Every time I delete something it just shows another error file.

    Please help, or is there a way that I can load one of my backups from the control panel?

    Here is the message: Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /home/brownjma/public_html/hillvets.org/wp-content/themes/Avada/shortcodes.php on line 2065

    http://wordpress.org/plugins/updraftplus/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter brownjmark

    (@brownjmark)

    12 years, 9 months ago

    Got it to work. Temporarily disabled the plugins via PHP; http://perishablepress.com/quickly-disable-or-enable-all-wordpress-plugins-via-the-database/

    deleted all items that I no longer use plus W3 Cache

    All is a go.

    Apologies for the fire drill but this update def sent off that chain reaction.

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    12 years, 9 months ago

    Hi,

    Glad you got it working. The 64Mb maximum that your web host allows is not very big (in the bottom 4% of web hosts according to our limited stats), but UD can cope with that – I personally back up some sites where the web host only allows 32Mb.

    When activating a plugin tips you over the limit of your allowance, it’s not necessarily the plugin that you activated that is the memory hog… in the same way that when the family has a pizza, it’s not the person who gets to take the last slice who is responsible for eating most of it! Only with trial and error can you really identify which plugin is hogging most of the memory at run-time.

    David

Viewing 2 replies - 1 through 2 (of 2 total)

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