Update of WordPress failed

  • cafi80

    (@cafi80)


    11 years, 4 months ago

    Hello,

    I have problems with installing the latest WordPress version. First, I go to my WordPress Dashboard and klick on “Install WordPress 4.1”. Then I click on “Update now” and I have to enter my FTP password. But after entering I get the following answer:
    It is not possible to create a file. The installation failed.

    I have also problems with installing additional plugins.

    I use WordPress Multisite.

    How can I solve this problem?

    Thanks in advance

    cafi80

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  • Moderator t-p

    (@t-p)

    11 years, 4 months ago

    try MANUAL updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old copies of files & folder on your server before uploading the new ones. Read the Manual Update directions first.
    – If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong.

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