Update has failed

  • Resolved harmlessvikmartin

    (@harmlessvikmartin)


    7 years, 3 months ago

    Hi

    Auto update of the plugin has failed. I deleted it and tried to reinstall – that also failed. Here is the error message:

    Installation failed: <!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”> 504 Gateway Timeout Gateway Timeout The gateway did not receive a timely response from the upstream server or application.

    *edit* I’ve uploaded it manually and it works fine… is there an incompatibility with the dashboard in this update?

    Thanks

    Vik Martin

Viewing 2 replies - 1 through 2 (of 2 total)
  • Ed

    (@erishel)

    7 years, 3 months ago

    Hey Vik,

    Thanks for reaching out!

    Sorry about the wait, we’ve been seeing a surge in support requests lately. 

    There can be a number of issues. This one sounds like there was a communication error between the servers.

    Sometimes one can experience upgrade issues when jumping a few versions.

    Sounds like you’ve got this sorted though, since the new version successfully installed, I don’t think there should be a concern.

    Have a great day!
    Ed ✌️

    Ed

    (@erishel)

    7 years, 2 months ago

    Hey there,

    Since this topic has been inactive for a while, I’m going to go ahead and mark as resolved. Don’t hesitate to reopen or create a new topic if you still need help! 😄

    Take care,
    Ed 🤟

Viewing 2 replies - 1 through 2 (of 2 total)

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