Update Failed error when updating TEC

  • Resolved trbryant

    (@trbryant)


    3 years, 5 months ago

    Lately, every time I update The Events Calendar plug-in I wind up with an “Update failed” error displayed in the “The Events Calendar” section of the plug-ins page. The update is successfully applied, so I’m not sure why that is occuring. The latest updated included a number of the following strings:

    “<!– a padding to disable MSIE and Chrome friendly error page –>”

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darian

    (@d0153)

    3 years, 5 months ago

    Hi @trbryant,

    Thanks for reaching out.

    Do you have the full error message? Is it something like this?
    Installation failed: 502 Bad Gateway 502 Bad Gateway nginx <!– a padding to disable MSIE and Chrome friendly error page –> <!– a padding to disable MSIE and Chrome friendly error page –>

    Then the 502 error means that something is wrong with a website’s server communication — the edge server (server acting as a proxy) could not get a valid or any response from the origin server (also called an upstream server).

    If you always see this error during your update, you could try doing a manual update instead.

    Plugin Support WilloftheD

    (@abzlevelup)

    3 years, 4 months ago

    This thread has been inactive for a while, so we’ll go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up, and we’d be happy to help.

Viewing 2 replies - 1 through 2 (of 2 total)

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