Support » Plugin: WooCommerce » Update crashed site HTTP ERROR

  • Resolved dctotallockout

    (@dctotallockout)



    Just updated to latest plugin version of woocomemrce but now its crashed my site and getting a HTTP ERROR 500. Can anyone assit?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • I’ve got the site back but now it’s changed the complete look of my woocommerce

    https://ehvsafety.com/product-category/clothing/

    urgent help required please

    Plugin Support Andrew

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    Not sure what you are meaning, can you tell a bit more about the issue with WooCommerce?

    I had to update my theme.

    Now the only issue is that my products are going onto different lines.

    https://ehvsafety.com/product-category/insulated-tools/

    Plugin Support Shane Eckert

    (@shaneeckert)

    Automattic Happiness Engineer

    Hi!

    Viewing https://ehvsafety.com/product-category/insulated-tools/ I am seeing quite a few errors in the console log. Can you take a look at those? Some 404’s are being returned when trying to access CSS that’s being called over an insecure connection.

    If you switch to a default theme like Storefront or Twenty Seventeen, do the products look right again?

    Thank you,

    Hi Shane,

    I’m aware of those errors, the theme developer assisted me with them before but now I’ve done the update they have come back. I think they are to do with the themes in the css files though.

    I’ve just tried switching to a default theme and the products are all back in line then so guess this means it’s a theme issue?

    Thanks for your reply and help.

    Plugin Support Joel Williams

    (@joelwills)

    Automattic Happiness Engineer

    Yes, it sounds like it’s a theme issue if it’s working with a different theme.

    I hope you can get it all sorted out soon, all the best!

    Plugin Support Joel Williams

    (@joelwills)

    Automattic Happiness Engineer

    Hi there!

    There hasn’t been a reply for a while so I’m going to close this ticket.

    If you’re still having problems please open a new ticket, thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
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