Support » Plugin: Contact Form 7 » Unwanted Blacklist

  • I’m having an issue with the form, where a client is getting an error (orange border). I and other clients have been using this form with no problems at all. I was able to re-create their error by filling out the fields as they did. After some trail-and-error, I realized that it has to do with the cleint’s name: Cockburn.

    When I remove all mentions of the name, the form submits and re-directs as usual. I saw in the plugin documentation that this might have to do with the WordPress comments blacklist. My blacklist is empty, and I’m not sure how to ‘whitelist’ certain words.

    The Discussion tab of the WordPress settings allows you to set a “maximum rating”. It’s set to G by default, and I’ve changed it to X, but it’s not fixing the error. Any help would be appreciated!

    Thanks,

    Yash

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    If your comment blacklist is empty, the blacklist has nothing to do with the issue.

    Thanks fort the quick response! There is definitely an issue there — I went through all the fields and the problem is for sure the “cock” in the client’s last name. Any suggestions on how to fix it? Thank you again!

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    The following plugins are active:

    Add Shortcodes Actions And Filters
    Akismet Anti-Spam
    Bluehost
    Contact Form 7
    Contact Form 7 – PayPal & Stripe Add-on Pro
    Contact Form DB
    Google Analytics Dashboard for WP (GADWP)
    Jetpack by WordPress.com
    TablePress
    UpdraftPlus – Backup/Restore
    WP Rollback

    The theme is Twenty Seventeen.

    Thanks!

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What content do you have in the Form tab panel?

    Here’s the content from the Form tab panel:

    <label> Email Address:
    [email* email] </label>

    <label> Participant’s Name(s):
    [text* participant-name] </label>

    <label> Number of Participants:</label>
    [select* participant-number “1” “2” “3” “4” “5”]

    <label> Male/Female:</label>
    [radio gender default:1 “Male|m” “Female|f” “Prefer not to say|x”]

    <label> Participant’s Age:
    [text* age] </label>

    <label> Skill Level:</label>
    [select* skill “Never skateboarded before|0” “Beginner: Less than 1 year|1” “Beginner: More than 1 year|2” “Intermediate|3” “Advanced|4”]

    <label> Session(s):</label>
    [checkbox* session “Session 1: July 2 – 5 (short week: $200)|200.00”
    “Session 2: July 8 – 12|250.00”
    “Session 3: July 15 – 19|250.00”
    “Session 4: July 22 – 26|250.00”
    “Session 5: July 29 – August 2|250.00”
    “Session 6: August 6 – 9 (short week: $200)|200.00”
    “Session 7: August 12 – 16|250.00”
    “Session 8: August 19 – 23|250.00”
    “Session 9: August 26 – 30|250.00”]

    <label> Extended Care: 8:30am-5pm (+$50/week)*:</label>
    [radio early-late default:1 “No” “Yes”]

    <label> Parent/Guardian Name:
    [text* parent-name] </label>

    <label> Phone Number:
    [text* phone] </label>

    <label> Address:
    [text* address] </label>

    <label> Emergency Contact – Name:
    [text* emergency-name] </label>

    <label> Emergency Contact – Relationship (friend, aunt, etc..):
    [text* emergency-rel] </label>

    <label> Emergency Contact – Phone Number:
    [text* emergency-phone] </label>

    <label> How did you hear about us?
    [text how] </label>

    <label> Comments:
    [textarea comments x3] </label>
    <br>
    Upon submission you will be re-directed to PayPal. If you prefer to pay by another method, please mention it in the ‘comments’ field above, and exit PayPal after submitting the form.
    <br><br>
    *Payment for extended care can be made on the first day of camp.
    <br><br>
    <p style=”text-align:center”>[submit “Send”]</p>

Viewing 6 replies - 1 through 6 (of 6 total)
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