• Resolved panconpescao

    (@panconpescao)


    Hello I am having these errors

    [07-Jun-2023 22:04:50 UTC] external merchant setting is null, something wrong here: {“message”:”Non-200 error code from FB”,”object”:{“result”:{“headers “:{},”body”:”{\”error\”:{\”message\”:\”Unsupported post request. Object with ID ‘KEY’ does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https:\\/\\/developers.facebook.com\\/docs\\/graph-api\”,\”type\”:\”GraphMethodException\”,\ “code\”:100,\”error_subcode\”:33,\”fbtrace_id\”:\”id\”}}”,”response”:{“code”:400,”message”:”Bad Request”} ,”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}},”data”:null,”plugin_version”:” 2.0.3″,”php_version”:”7.4.33″}}
    [07-Jun-2023 22:04:53 UTC] external merchant setting is null, something wrong here: {“message”:”Unsupported post request. Object with ID ‘KEY’ does not exist, cannot be loaded due to missing permissions , or does not support this operation.Please read the Graph API documentation at https:\/\/developers.facebook.com\/docs\/graph-api”,”object”:{“plugin_version”:”2.0.3″ ,”php_version”:”7.4.33″}}

    Could anyone know what could be the cause of this?

Viewing 1 replies (of 1 total)
  • Hi there @panconpescao

    To help you further, I’d like to understand more about your setup.

    Could you share a screenshot of the screen where you see these errors, please? https://snipboard.io/ is a good (online) tool of choice for sharing it here.

    Could you also please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

    Once you’ve done that, you can paste the text in https://gist.github.com/, or https://pastebin.com/, and feel free to change/remove your site URL in the report for privacy reasons.

    You can paste the Gist/Pastebin link here in your reply, once you have that.

    Thanks!

Viewing 1 replies (of 1 total)

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