Unsupported post request.

Resolved imenmyself1234
(@imenmyself1234)

5 years, 7 months ago

Hi, i got followed error after updating a product. i’m hiding ID below for security reasons.

Facebook for WooCommerce error:
Unsupported post request. Object with ID ‘3372****8619****’ does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api

Viewing 4 replies - 1 through 4 (of 4 total)

(@julieskyverge)

Thanks for reaching out.

Would you please be able to paste your system status here so I can get a better idea of what might be going on? You can grab it by going to:

WooCommerce > Status and clicking on Get system report.

Thanks so much,

Julie 🙂
SkyVerge

Thread Starter

imenmyself1234

(@imenmyself1234)

5 years, 7 months ago

Hi Julie,

Here’s the report (i’ve removed the site name for security reasons):


### WordPress Environment ###

WordPress address (URL): https://www. .com
Site address (URL): https://www. .com
WC Version: 4.5.2
REST API Version: ✔ 4.5.2
WC Blocks Version: ✔ 3.1.0
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.5.0
Log Directory Writable: ✔
WP Version: 5.5.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.33
PHP Post Max Size: 32 MB
PHP Time Limit: 60
PHP Max Input Vars: 3000
cURL Version: 7.62.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 10.3.24-MariaDB-cll-lve
Max Upload Size: 20 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.5.2
WC Database Prefix: wp_
Total Database Size: 16.20MB
Database Data Size: 13.71MB
Database Index Size: 2.49MB
wp_woocommerce_sessions: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.88MB + Index: 0.21MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.40MB + Index: 0.33MB + Engine MyISAM
wp_adsw_activities: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
wp_adsw_ali_meta: Data: 0.13MB + Index: 0.00MB + Engine MyISAM
wp_adsw_comments_hash: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_adsw_search_analytics: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_adsw_task_upload_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_adsw_variations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_commentmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_comments: Data: 0.05MB + Index: 0.02MB + Engine MyISAM
wp_itsec_distributed_storage: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_itsec_fingerprints: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_itsec_geolocation_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_itsec_lockouts: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_itsec_logs: Data: 0.71MB + Index: 0.02MB + Engine MyISAM
wp_itsec_mutexes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_itsec_opaque_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_itsec_temp: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_itsec_user_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_jobs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 1.48MB + Index: 0.12MB + Engine MyISAM
wp_postmeta: Data: 2.32MB + Index: 0.50MB + Engine MyISAM
wp_posts: Data: 0.45MB + Index: 0.10MB + Engine MyISAM
wp_rank_math_404_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rank_math_internal_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rank_math_internal_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rank_math_redirections: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rank_math_redirections_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rank_math_sc_analytics: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_social_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sship_shipping: Data: 1.42MB + Index: 0.00MB + Engine MyISAM
wp_sship_shippings_order: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sship_shipping_list: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_termmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_terms: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
wp_term_relationships: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_term_taxonomy: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_tm_taskmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_tm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_usermeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.03MB + Index: 0.05MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfblockediplog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfconfig: Data: 1.66MB + Index: 0.01MB + Engine MyISAM
wp_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wffilemods: Data: 2.03MB + Index: 0.41MB + Engine MyISAM
wp_wfhits: Data: 0.06MB + Index: 0.02MB + Engine MyISAM
wp_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfissues: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wfknownfilelist: Data: 1.09MB + Index: 0.13MB + Engine MyISAM
wp_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wflogins: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfstatus: Data: 0.10MB + Index: 0.06MB + Engine MyISAM
wp_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpmailsmtp_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpsmtp_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpzerospam_blacklist: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpzerospam_blocked: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpzerospam_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_indexable: Data: 0.57MB + Index: 0.13MB + Engine MyISAM
wp_yoast_indexable_hierarchy: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_seo_links: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_yoast_seo_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

attachment: 503
custom_css: 3
customize_changeset: 29
everest_form: 2
nav_menu_item: 22
oembed_cache: 6
page: 15
post: 1
product: 23
product_variation: 308
revision: 10
wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (29) ###

Age Gate: by Phil Baker – 2.11.0
Shipping Product Aliexpress: by Pavel Shishkin – 1.3.30
AliDropship Social Tools: by Denis Zharov – 1.0.6
AliDropship Woo Product Video: by Bogdan Gorchakov – 0.2
AliDropship Woo Plugin: by Vitaly Kukin & Yaroslav Nevskiy & Pavel Shishkin & Denis Zharov – 1.6.10 – Installed version not tested with active version of WooCommerce 4.5.2
Autoptimize: by Frank Goossens (futtta) – 2.7.7
iThemes Security: by iThemes – 7.8.0
Classic Editor: by WordPress Contributors – 1.6
Contact Form 7: by Takayuki Miyoshi – 5.2.2
Facebook for WooCommerce: by Facebook – 2.0.3
GDPR Banner: by Worcester Web Studio – 1.4.3
Hide My Dates: by Flector – 2.00
Mailchimp for WooCommerce: by Mailchimp – 2.4.7 – Installed version not tested with active version of WooCommerce 4.5.2
Metric Converter: by Vitaly Kukin – 1.5.4
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.3
Rank Math SEO: by Rank Math – 1.0.48.2
Simple Sales Tax: by TaxCloud – 6.1.2 – Installed version not tested with active version of WooCommerce 4.5.2
Super Socializer: by Team Heateor – 7.13.1
Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.5.1
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.29

Braintree for WooCommerce Payment Gateway: by WooCommerce – 2.4.1
WooCommerce: by Automattic – 4.5.2
Wordfence Security: by Wordfence – 7.4.11
WP Content Copy Protection & No Right Click: by wp-buy – 2.9
WP Hide & Security Enhancer: by Nsp Code – 1.6.1.3
WP Mail SMTP: by WPForms – 2.4.0
WP Super Cache: by Automattic – 1.7.1
YITH WooCommerce Wishlist: by YITH – 3.0.14
WordPress Zero Spam: by Ben Marshall – 4.10.1

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

wp-hide-loader.php: by  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #1052 - /shop/
Cart: #1053 - /cart/
Checkout: #1054 - /checkout/
My account: #1057 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: MonetWoo Child
Version: 1.0.7
Author URL: https://yellowduck.me/
Child Theme: ✔
Parent Theme Name: Monetwoo
Parent Theme Version: 1.0.8 – 1.0.9 is available
Parent Theme Author URL: https://yellowduck.me/
WooCommerce Support: ✔

### Templates ###

Overrides: monetwoo/woocommerce/archive-product.php
monetwoo/woocommerce/cart/cart-empty.php
monetwoo/woocommerce/cart/cart-shipping.php
monetwoo/woocommerce/cart/cart-totals.php
monetwoo/woocommerce/cart/cart.php
monetwoo/woocommerce/cart/cross-sells.php
monetwoo/woocommerce/cart/mini-cart.php
monetwoo/woocommerce/cart/proceed-to-checkout-button.php
monetwoo/woocommerce/cart/shipping-calculator.php
monetwoo/woocommerce/checkout/cart-errors.php
monetwoo/woocommerce/checkout/form-billing.php
monetwoo/woocommerce/checkout/form-checkout.php
monetwoo/woocommerce/checkout/form-coupon.php
monetwoo/woocommerce/checkout/form-login.php
monetwoo/woocommerce/checkout/form-shipping.php
monetwoo/woocommerce/checkout/payment-method.php
monetwoo/woocommerce/checkout/payment.php
monetwoo/woocommerce/checkout/review-order.php
monetwoo/woocommerce/content-product.php
monetwoo/woocommerce/content-product_cat.php
monetwoo/woocommerce/content-single-product.php
monetwoo/woocommerce/content-widget-product.php
monetwoo/woocommerce/content-widget-reviews.php
monetwoo/woocommerce/global/form-login.php
monetwoo/woocommerce/global/quantity-input.php
monetwoo/woocommerce/global/wrapper-end.php
monetwoo/woocommerce/global/wrapper-start.php
monetwoo/woocommerce/loop/loop-end.php
monetwoo/woocommerce/loop/loop-start.php
monetwoo/woocommerce/loop/orderby.php
monetwoo/woocommerce/loop/pagination.php
monetwoo/woocommerce/loop/rating.php
monetwoo/woocommerce/myaccount/form-edit-account.php
monetwoo/woocommerce/myaccount/form-edit-address.php
monetwoo/woocommerce/myaccount/form-login.php
monetwoo/woocommerce/myaccount/form-lost-password.php
monetwoo/woocommerce/myaccount/form-reset-password.php
monetwoo/woocommerce/myaccount/lost-password-confirmation.php
monetwoo/woocommerce/myaccount/my-account.php
monetwoo/woocommerce/myaccount/my-address.php
monetwoo/woocommerce/myaccount/orders.php
monetwoo/woocommerce/order/order-details-customer.php
monetwoo/woocommerce/product-searchform.php
monetwoo/woocommerce/single-product/add-to-cart/simple.php
monetwoo/woocommerce/single-product/add-to-cart/variable.php
monetwoo/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
monetwoo/woocommerce/single-product/meta.php
monetwoo/woocommerce/single-product/price.php
monetwoo/woocommerce/single-product/product-attributes.php
monetwoo/woocommerce/single-product/product-image.php
monetwoo/woocommerce/single-product/product-thumbnails.php
monetwoo/woocommerce/single-product/rating.php
monetwoo/woocommerce/single-product/related.php
monetwoo/woocommerce/single-product/review-meta.php
monetwoo/woocommerce/single-product/review.php
monetwoo/woocommerce/single-product/tabs/additional-information.php
monetwoo/woocommerce/single-product/tabs/description.php
monetwoo/woocommerce/single-product/tabs/tabs.php
monetwoo/woocommerce/single-product/up-sells.php
monetwoo/woocommerce/single-product-reviews.php
monetwoo/woocommerce/single-product.php

### Braintree (Credit Card) ###

Environment: Production
Tokenization Enabled: ✔
Debug Mode: Off

### Braintree (PayPal) ###

Environment: Production
Tokenization Enabled: ✔
Debug Mode: Off

### Action Scheduler ###

Complete: 2,470
Oldest: 2020-09-16 18:47:17 +0000
Newest: 2020-10-04 18:25:29 +0000

Pending: 2
Oldest: 2020-10-04 18:40:27 +0000
Newest: 2020-10-04 18:40:29 +0000

Julie Martin

(@julieskyverge)

5 years, 7 months ago

Hi @imenmyself1234,

Thanks for coming back to me, I appreciate it!

Would it be possible to get any other details on that Unsupported post request error?

If, due to privacy concerns, you’d prefer to reach out to our support team through our site, please feel free to do so. If you do, would you please share the email address you use for your Facebook account, as well as your full site URL?

Please also include the URL for this thread so that we can follow up with you more easily.

Thanks so much!

Julie 🙂
SkyVerge

Julie Martin

(@julieskyverge)

5 years, 7 months ago

Hey @imenmyself1234!

We haven’t heard from you here in some time, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

Thanks!

Julie 🙂
SkyVerge

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Unsupported post request.’ is closed to new replies.