Unsuccessful Testing Efforts

  • Resolved boardboss

    (@boardboss)


    5 years, 6 months ago

    Hi – I installed the Updraft plugin to a WordPress install for testing purposes. I configured a new S3 bucket and IAM for use with the site. No matter what values I use, I cannot get past the ‘test connection’ step. I was able to test with my Google Drive account to test, and that worked.

    Note that I previously used Akeeba Backup Pro for WordPress. While not nearly as modern looking as Updraft, it has worked without issue for more than 2 years. I configured in for the newly-created S3 bucket and it worked the first time.

    On a side note, I went through the steps of creating a BackBlaze account as an option to test, only to learn that I cannot even do basic testing to confirm operation unless I pay you $15 for that privilege. Disappointing.

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  • Plugin Contributor bcrodua

    (@bcrodua)

    5 years, 6 months ago

    Hi,

    Please can you share with us a screenshot of the error message are you getting?

    “On a side note, I went through the steps of creating a BackBlaze account as an option to test, only to learn that I cannot even do basic testing to confirm operation unless I pay you $15 for that privilege. Disappointing.”
    > I’m afraid there is no free trial. We do offer refund if in case the plugin does not work for you.

    Best Wishes,
    Bryle

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