Unreliable

  • ramoncassel

    (@ramoncassel)


    10 months, 1 week ago

    Connection drops every couple of months. Had already contacted support about 5 times for the same issue, which has never been resolved.

Viewing 1 replies (of 1 total)
  • Brijesh Patel

    (@brijesh353)

    10 months, 1 week ago

    Hi @ramoncassel ,

    Thanks for your feedback.

    We noticed you left a 1-star review without reaching out to our support team first. We’d really appreciate the chance to help before a review is finalized — often, issues can be resolved quickly with a bit of guidance.

    From your message, it doesn’t seem to be a connection issue. If you’re getting an “Insufficient Balance” message, it’s related to your usage quota — and we’re happy to walk you through how to resolve it and resend any missed orders.

    Feel free to contact us via TrackShip support — we’re here to help! If we’re able to resolve the issue for you, we’d be grateful if you’d consider updating your review.

    Thank you.

Viewing 1 replies (of 1 total)

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