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  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @kevintum,

    This error suggests that your API credentials are not matching up at PayPal.

    Could you please try connecting your account with the “Connect to PayPal Sandbox” button?: https://paypal.inpsyde.com/docs/connect-a-paypal-account/
    This will automatically create a REST application, enable some features on the account, and insert the appropriate credentials.
    The guide above also outlines where to get the proper credentials for manual input.
    I hope this helps!

    Kind regards,
    Niklas

    Thread Starter kevintum

    (@kevintum)

    Hi Niklas,
    I was able to solve the issue. I was using the account’s merchant ID in place of the Sandbox one, they’re not the same apparently.
    Thanks for the help.

Viewing 2 replies - 1 through 2 (of 2 total)

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