• Resolved tcch

    (@tcch)


    I was editing a Header template yesterday using Jeg Elementor Kit and it was working fine. Suddenly, today, when I try to edit, it says “The preview could not be loaded”, and when I click on the link to preview debug, this error shows: Undefined array key “delete”. Please advise.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @tcch,

    We apologize for the inconvenience. Previously, you have debugged the issue yourself and found the error message, but the error message was not detailed enough for us to investigate. Is there no more detailed error message you can provide? Usually, the error message contains an explanation of which file and on which line the error occurred.

    If you can’t find the details of the error message, you can try enabling WP_DEBUG and WP_DEBUG_LOG in your wp-config.php file as stated in the article at the link below.

    Debugging in WordPress

    After following the above steps, please edit your header template again to make the error happen again. After that, you can open the ../wp-content/debug.log file on your site to see the detailed error message that occurred on your site.

    With the error message you can get from the debug.log file, can you provide it to us? You can copy-paste it or take a screenshot so that we can better understand this issue.

    Anyway, we’ll wait for further news from you.

    Thank You

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @tcch,

    How are you?

    Do you still have this issue?

    We would like to inform you that due to the lack of recent conversation on this topic, we are marking it as resolved.

    If you have any other concerns, please feel free to create a new topic.

    Thank You

Viewing 2 replies - 1 through 2 (of 2 total)

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