Uncaught ReferenceError: plupload is not defined

  • Resolved rashidhussain

    (@rashidhussain)


    7 years ago

    I am getting this error when I try to upload new image,already i installed w3 total cache plugin then i uninstalled that plugin, now media upload UI not working properly, like uploads file-> select files button not working.

    plupload.full.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)

    Failed to load resource: the server responded with a status of 404 (Not Found)
    jquery.js?ver=1.12.4:3

    The specified value “!” does not conform to the required format. The format is “#rrggbb” where rr, gg, bb are two-digit hexadecimal numbers.

    Uncaught ReferenceError: plupload is not defined
    at new c (wp-plupload.min.js?ver=5.1:1)
    at n.ready (media-views.min.js?ver=5.1:4)
    at _ (backbone.min.js?ver=1.2.3:1)
    at m (backbone.min.js?ver=1.2.3:1)
    at f (backbone.min.js?ver=1.2.3:1)
    at n.u.trigger (backbone.min.js?ver=1.2.3:1)
    at wp.Backbone.Subviews.ready (wp-backbone.min.js?ver=5.1:1)
    at underscore.min.js?ver=1.8.3:5
    at Function.m.map.m.collect (underscore.min.js?ver=1.8.3:5)
    at Function.m.invoke (underscore.min.js?ver=1.8.3:5)

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    7 years ago

    Hello,
    Just to confirm, Is the issue occurring when W3 Total Cache is enabled or disabled?

    Thread Starter rashidhussain

    (@rashidhussain)

    7 years ago

    Hi Marko,
    When i installed w3 total cache in a website, it shows some error and now i deactivated and delete it from my website but still i am facing the same issue.how can i solve this?

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    7 years ago

    Hello,
    Please follow the steps below to completely remove W3 Total Cache:
    Assuming that W3 Total Cache is installed:
    1. Purge Cache (if you already uninstalled W3 Total Cache skip this step)
    2. Deactivate and Delete Plugin (if you already uninstalled W3 Total Cache skip this step)
    3. Check .htaccess File (make backup)
    W3TC will create many directives in .htaccess file to control the caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.
    Ensure that no residual entries are left over in your .htaccess file after deleting the plugin.
    4. Delete wp-content files and folders
    – cache folder
    – w3tc-config folder
    – dbcache.php (if exists)
    – object-cache.php File (if exists)
    – advanced-cache.php (if exists)
    – upgrade folder
    5. Delete Cached Files from CDN (if using CDN)
    Besides deleting all the relevant files, if you use CDN then ensure to purge the cached content from your CDN. This is necessary when you enabled minify option in W3TC settings. You should delete the minified and combined scripts and CSS files from your CDN server to avoid the site breaking on the browser.

    This will completely remove W3 Total Cache from your website.
    If the issue persists after these steps, it is not related to W3 Total Cache.

    Thread Starter rashidhussain

    (@rashidhussain)

    7 years ago

    Hi Marko

    Thank you for replied back. i followed all those steps but still its same

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    7 years ago

    Hello @rashidhussain,
    This means that the issue is not related to W3 Total Cache.
    I suggest you contact plupload support for assistance.

    Thread Starter rashidhussain

    (@rashidhussain)

    7 years ago

    Thank You Marko

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Uncaught ReferenceError: plupload is not defined’ is closed to new replies.