Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @dglassman

    Let’s first check to see if there is a plugin conflict happening. Temporarily deactivate all plugins, then reactivate NextGEN Gallery only. Does the issue still appear? If so, temporarily switch to a WordPress default theme (this deactivation is only intended to quickly check to see if the issue goes away or is still present). If by deactivating the other plugins the issue does go away, reactivate each of the other plugins one at a time to locate the culprit. Keep me posted on your results 🙂

    Mihai

    Thread Starter dglassman

    (@dglassman)

    Unfortunately, I can’t do that because deactivating all plugins breaks the site.

    I was able to deactivate everything except WooCommerce and Gravity Forms and I still got the message.

    Hi @dglassman

    In this case, can you please contact your hosting provider to make sure that your domain supports the following requirements https://www.imagely.com/docs/requirements/

    Mihai

    gabyimagely

    (@gabyimagely)

    Because it has been a month or more since your last reply, I am going to mark this as resolved as I assume you have found a solution. Please feel free to reply again if you still have questions.

Viewing 4 replies - 1 through 4 (of 4 total)

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