• Resolved knightfal

    (@knightfal)


    I get the following error on our checkout console:
    Uncaught Error: Bootstrap Error for paypal-sdk-client:
    Cannot read properties of undefined (reading ‘split’)
    TypeError: Cannot read properties of undefined (reading ‘split’)

    using latest 3.1.0

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Krystian Syde

    (@inpsydekrystian)

    Hello @knightfal

    Please follow these steps to share your system status report with us:

    1. Navigate to the WooCommerce / Status section in your site’s admin panel.
    2. Click on the Get system report button and then click Copy for support.
    3. Paste the report into our PrivateBin.
    4. After uploading, please share the link here so we can review the details thoroughly.

    We are waiting for your system reports to proceed with the analysis.

    Kind regards,
    Krystian

    Thread Starter knightfal

    (@knightfal)

    Plugin Support Krystian Syde

    (@inpsydekrystian)

    Hello @knightfal

    Can you please share a direct link to a product that can be successfully added to the cart? For example, I tested this one: https://fluidaudio.com/product/image2/, and it triggers the error.

    With a working product link, we can run a controlled test.

    Kind Regards,
    Krystian

    Thread Starter knightfal

    (@knightfal)

    We use country restriction to show / hide cart function, as we only sell direct in certain countries.
    So if you use VPN from US then it should work.

    Plugin Support Krystian Syde

    (@inpsydekrystian)

    Hello @knightfal

    Thanks for the hint. Most likely, it is related to the fact that Smart Buttons are not properly rendered in your environment. Please check the PayPal plugin settings under Settings → Styling and confirm if the location Classic Checkout has Smart Buttons enabled.

    If it is already enabled and the problem persists, the next step is to run a full conflict test to exclude potential compatibility issues with your theme or other plugins:

    1. Activate the Default Theme
      Temporarily switch to the Storefront theme to see if your current theme is causing the issue.
    2. Disable Other Plugins
      Deactivate all plugins except for WooCommerce and PayPal Payments.
    3. Test the Checkout
      Place a test order and check if the problem still occurs.
    4. Re-enable Plugins One by One
      Reactivate your plugins individually, testing after each activation. This will help identify if a specific plugin is causing the conflict.

    If the issue continues even after these steps, please let me know.

    Kind Regards,
    Krystian

Viewing 5 replies - 1 through 5 (of 5 total)

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