Unable Upload Theme

  • jx2tan

    (@jx2tan)


    11 years, 7 months ago

    Hi,

    I wanted to reconstruct my website after some time did not use it.
    I have updated the wordpress to the latest version.

    Then i download the theme i bought from Themeforest, latest ver.
    I tried to upload, but keep asking to try again.

    Urgent for business purposes

    Kindly help.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • WPHelpout

    (@wphelpoutcom)

    11 years, 7 months ago

    Hello,

    Your server configuration may have a limit on the upload size.

    Try unzipping your downloaded theme and upload it using FTP into your /themes/ folder on your server.

    Alternatively you can contact your hosting provider and ask them if they see any errors in the error log file when you upload your theme.

    Thread Starter jx2tan

    (@jx2tan)

    11 years, 7 months ago

    Hi,

    Do you mind to assist me in uploading using FTP?
    As im not sure what is FTP and how to upload by unzip.

    Thanks

    WPHelpout

    (@wphelpoutcom)

    11 years, 7 months ago

    Hi,

    Sure, I can assist you but do not leave your private information into the forum. You can email me and I will help you from there.

    Moderator Samuel Wood (Otto)

    (@otto42)

    WordPress.org Admin

    11 years, 7 months ago

    @wphelpoutcom : Please do not ask people to email you off the forums. We don’t allow that behavior here because it can lead to people being asked to pay for assistance or into revealing private details that should not be shared.

    You’re welcome to assist on the forums, but keep your assistance on the forums for all to see. Thanks.

    WPHelpout

    (@wphelpoutcom)

    11 years, 7 months ago

    Thanks Samuel for the clarification. Better be safe than sorry. 🙂

    @jx2tan – If you are still having difficulty with FTP. You can contact your hosting provider and ask them to guide you.

    Here is also a good video tutorial on how to upload your WordPress theme using FTP: https://www.youtube.com/watch?v=3UP-m3mD5wE

    Alternatively since you have purached your theme on ThemeForest, you can require assistance from them.

Viewing 5 replies - 1 through 5 (of 5 total)

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