Unable to update WordPress
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Hi there, I’m having trouble updating all my sites on the same server to 3.9.1 via the dashboard; they simply spin forever :/ I even left it all day.
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Just a quick update; I manually updated one of my (newer) sites by FTP which was fine, but then trying to update the plugins automatically I am just getting “waiting for gamekitty.co.uk…” and nothing happens – so maybe a server issue??
It does sound like like a server problem. Anything in your site’s error logs?
Hmm no I don’t see anything in there. :/ I know my server was upgraded a few months back to php 5.4 if that makes a difference
Does anyone know what permissions etc that the core update for wordpress (and jetpack) would require? It seems all third party plugins will update, but these two updates simply spin (waiting for www…) forever. š
Oh and i’ve also tried deleting jetpack and reinstalling in admin dashboard, but it just spins / hangs on the install page. :/
I had this problem too a few years ago, and I found it was actually my server.
Did you deactivate all of your active plugins before clicking update? Or you can disable all plugins before to manually update it?.
Yeah i’ve tried deactivating all the plugins. The problem is on all my sites. I’ve just tried a fresh install and attempted to update Jetpack and the same problem – it hangs :/
Did you succeed to deactivate all of your plugins? You can actually deactivate them without logging into your dashboard, by renaming the plugins folder inside wp-content via FTP or cPanel.
Rename the plugins folder to plugins2 or something and try to update again.
Also you mentioned, all of your sites š If you use shared hosting those sites might cause problems, although they offer “unlimited” all, but they can slow the servers.
Yeah I am on shared. Yeah I was able to deactivate all the plugins but no joy š
could it be a .htaccess problem?
I don’t think so, can you copy the content of .htaccess and paste it here. (or if too long in pastebin.com)
You can modify the private data if there is any before copy and paste š
i’ve tried creating a new .htaccess and putting in
# BEGIN WordPress <IfModule mod_rewrite.c> RewriteEngine on RewriteBase / RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> # END WordPressbut that didnt work either
The .htaccess looks ok.
Did you know what was the content before you create the new one? Because a few plugins added code in .htaccess sometimes.
But if you disabled the plugins, and re-new .htaccess then it shouldn’t be a problem with .htaccess.
I guess it’s the webhost.
I have the .htaccess from each of the sites in subfolders and the .htaccess which takes precedence right?
the one in the site folder says
# BEGIN Better WP Security Order allow,deny Allow from all Deny from (removed) Deny from (removed) Deny from (removed) Deny from (removed) Deny from (removed) Deny from (removed) Deny from (removed) Deny from (removed) # END Better WP Security <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> # BEGIN WordPress <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> # END WordPressalthough I don’t use that WP security plugin anymore
and on the in the public_html is
# Use PHP5.4 as default AddHandler application/x-httpd-php54 .php DirectoryIndex index.html.var index.htm index.html index.shtml index.xhtml index.wml index.perl index.pl index.plx index.ppl index.cgi index.jsp index.js index.jp index.php4 index.php3 index.php index.phtml default.htm default.html home.htm index.php5 Default.html Default.htm home.html SetEnv PHPRC /home/angelki1/public_html/php.ini # BEGIN WordPress <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> # END WordPressapparently my server can’t connect to the wordpress server atm, will have to try again in a few hours
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