Unable to subscribe

  • Resolved twistsd

    (@twistsd)


    8 years, 11 months ago

    I was having problems with the celender updating via iCal, so i deleted the calendar frommy device, but now I am getting an error saying ” Could not subscribe to calendar”. Can you please advise.
    Thanks
    Steve

Viewing 3 replies - 1 through 3 (of 3 total)
  • Sunny Lal

    (@sunny454)

    8 years, 11 months ago

    Hi @twistsdgmailcom,

    Can you provide more information? If you are using an iPhone, the proper way is to unsubscribe from the calendar in Settings. See this document:
    https://www.imore.com/how-subscribe-calendars-your-iphone-or-ipad

    In the above case it tells you how to subscribe, you just unscubscribe in your case.

    Thread Starter twistsd

    (@twistsd)

    8 years, 11 months ago

    Sunny,

    Thanks for your reply.

    I unsubscribed as it was no longer syncing. I have tried on a iPhone and also on a windows laptop to resubscribe from the subscribe option in the widget displayed on our website.

    Sunny Lal

    (@sunny454)

    8 years, 11 months ago

    Hi @twistsdgmailcom,

    If you’re still having problems, there’s isn’t enough information here for me to help you. Please login to your Timely dashbaord and click on the Get Help link for faster assistance and provide your calendar URL.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Unable to subscribe’ is closed to new replies.