Unable to save after making changes

  • Resolved anjanphukan

    (@anjanphukan)


    6 years, 11 months ago

    I am unable to save the form after making changes in the form. It shows admin-ajax error. Please check the screenshot here. I disabled all the plugins and checked and it didn’t work.

    The SAVE & CLOSE button doesn’t work at all. While the SAVE button shows a semi-transparent overlay but doesn’t save the change. It shows ajax error in the console window.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author easyregistrationforms

    (@easyregistrationforms)

    6 years, 11 months ago

    Hi @anjanphukan,

    It seems either system is generating some fatal error or some script is not allowing to update the form. Can you please share the response you are getting from the ajax call? Also, I would suggest you to enable the WordPress debugging log and share that with us. If you want us to look into the issue at your end please write to us at http://easyregistrationforms.com/support/

    Thread Starter anjanphukan

    (@anjanphukan)

    6 years, 11 months ago

    Thanks for your quick reply. I just sent you an email.

    Plugin Author easyregistrationforms

    (@easyregistrationforms)

    6 years, 11 months ago

    After further inspection issue appeared to be coming due to the POST size of ajax call. During the ajax call, System sends complete Form object information. Ideally, it should be sending only fields related info on the builder page. We are fixing the issue and will include it in next version.

Viewing 3 replies - 1 through 3 (of 3 total)

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