Hi @rainsey,
Theoretically, the latest update of the plugin should have no impact on the saving process, but I can’t rule out that I’m missing something. In any case, nobody else has reported the same issue so far.
When you save the settings, the plugin checks a nonce. The nonce is a unique code that expires after a few hours. Are you sure you didn’t click the save button after leaving the page open for several hours?
Have you tried refreshing the page and saving again?
Does this happen on all FDP backend pages? If not, on which pages does it happen?
Best regards
Jose
Hi Jose,
I’ve tried on our staging and live site with the same results. On our staging site I tested previous versions and the same error occurs saving data.
ive also removed and reinstalled the plugin and a reset of the settings which both gave the same error. There are no errors in the console using a private browser.
i’ll test further without other plugins and litespeed cache. I cannot recall any recent updates other than WordPress and WooCommerce.
The error occurs on all backend pages within the plugin, but not on pages > disable plugins in WordPress. The se behaviour occured after resetting the settings (no disables) , reinstall and reactivating the plugin.
thanks for the assistance
Hi @rainsey
thank you for the information.
Can you please enable the debugging in wp-config.php and let me know if you see any errors in wp-content/debug.log when you save the FDP settings?
If you need more details about the debugging you can read this article: https://freesoul-deactivate-plugins.com/how-to-enable-debugging-in-wordpress-a-step-by-step-guide/
Best regards
Jose
hi @giuse,
The issue was in our theme functions file with code to increase security nonces to 1 day (not 4hrs). Removing this fixed the issue within the plugin.
Thanks
Hi @rainsey
many thanks for the information.
Best regards
Jose
