What plugin(s) are you using to protect your login?
I know we have iThemes Security not sure what else.
I recommend asking at https://wordpress.org/support/plugin/better-wp-security/#new-post so the plugin’s developers and support community can help you with this.
@jwiltsh
Not convinced this has anything to do with the iTSec plugin.
It certainly doesn’t change the login form.
Can you post screenshots of the login form and verification email ?
Don’t forget to obscure any sensitive info you don’t want to share before posting any screenshot 😉
Ok, I see.
The iTSec plugin definately does NOT change the login form as can be seen on the screenshot.
Must be a different plugin or perhaps the currently active theme.
how can i adjust this if i am unable to log in to see where the issue lies?
Someone knowledgeable could use the browser inspector and have a look at the page source of the login page. Simply inspect the css of a differently styled html element on the login page. The browser inspector will show you the originating file of the css rule(s) currently applied to the chosen html element. Like (just an example):
/path/to/files/wordpress/wp-content/plugins/woocommerce/assets/css/auth.css
This way you know the currently applied style for the selected html element is from the woocommerce plugin.
Then (again this is just an example) temporarily renaming the woocommerce plugin folder from your hosting panel (or FTP) will automatically deactivate the WooCommerce plugin. And then revisiting the login page should result in seeing the login form in the default style.
No need to have access to the WordPress Dashboard.
If you share a link to the site I’m willing to have a look at it …
I figured it out. It was a random plugin.
Does that “random” plugin have a name ?
Anyway, I guess you are now able to login again.
Ok, so it’s time to mark the 3 topics you opened as resolved 😉
Do mention the issue was unrelated to the iTSec plugin…
wp-user-avatar was the plug-in that caused this issue. thank you for your insights.
