Unable to Load Customizer

  • Resolved nomadandinlove

    (@nomadandinlove)


    5 years, 1 month ago

    I haven’t updated my template in a while. However, I recently tried to launch the customizer and I get the following error:

    Any ideas how to resolve this?

    
Fatal error: Uncaught Error: Call to a member function get_billing_first_name() on bool in /home/customer/www/multitrance.com/public_html/wp-content/plugins/woocommerce/templates/emails/customer-completed-order.php:28
Stack trace:
#0 /home/customer/www/multitrance.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include()
#1 /home/customer/www/multitrance.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(364): wc_get_template('emails/customer...', Array, '', '')
#2 /home/customer/www/multitrance.com/public_html/wp-content/plugins/woocommerce/includes/emails/class-wc-email-customer-completed-order.php(109): wc_get_template_html('emails/customer...', Array)
#3 /home/customer/www/multitrance.com/public_html/wp-content/plugins/woocommerce/includes/emails/class-wc-email.php(541): WC_Email_Customer_Completed_Order->get_content_html()
#4 /home/customer/www/multitrance.com/public_html/wp-content/plugins/woo-advanced-shipment-tracking/includes/customizer/class-wc-track in /home/customer/www/multitrance.com/public_html/wp-content/plugins/woocommerce/templates/emails/customer-completed-order.php on line 28
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  • Thread Starter nomadandinlove

    (@nomadandinlove)

    5 years, 1 month ago

    Looks like we’re having the same issue.

    It seems that there is some conflict with the completed-order email on line 28. I took a look and I cannot see what might be the issue. This is line 28:

    
<p><?php printf( esc_html__( 'Hi %s,', 'woocommerce' ), esc_html( $order->get_billing_first_name() ) ); ?></p>

    Perhaps there’s an issue with the syntax here but I can’t figure it out. It might also be that the billing information is restricted. Really not sure what might be causing this.

    Plugin Author Zorem

    (@zorem)

    5 years, 1 month ago

    Hi, We could not replicate issues with the customizer, Can you confirm that you use the latest version of WooCommerce and WP.
    It might also be a conflict with another plugin that you all use, Do you use email customizer or custom templates?

Viewing 2 replies - 1 through 2 (of 2 total)

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