When designing a donation page—for instance, if I try to change the text on a “Donate Now” button to Japanese—I am unable to enter double-byte characters. How can I enable the input of double-byte characters?
@maniad thanks for reaching out. our team is looking into this today. there are a few locations where you could change button text – can you confirm exactly where? meantime our team will provide an update here and any questions you have meantime. thank you!
@maniad thank you, that screenshot was exactly what we needed.
Nothing is wrong on your side… this appears to be a bug… not only Japanese but for a few other lanaguges.
The fix is written and tested, and it is due in our next release, 1.8.12.3. After that update you will be able to type Japanese into both fields normally, including Japanese punctuation such as 。、and !.
In the meantime, there is one thing that will work for you today. If you leave “Title Override” empty, the hero uses your campaign’s own title instead, and that field accepts Japanese without any problem. Your campaign is already titled “FreFreTV 寄付受付ページ”, so clearing the override should give you a Japanese heading right away.
For the donation button, I do not have as clean a workaround. Leaving “Donate Button Text” empty falls back to the standard “Donate Now” wording, which does follow your site’s Japanese translation files, so a translation plugin such as Loco Translate SHOULD set the Japanese wording if you want it before the release. If you would rather just wait for the update, that is completely reasonable. We hope to have it out in a few days. I can update here when it’s out if you want.
@maniad the update is version 1.8.12.3 and you should see it soon (24 hours or less). We did a test on the fields you circled – tested it by hand with a real Japanese input method to be sure the conversion from kana to kanji works properly, not just pasting text in. But feel free to share your experience (clear your browser cache completely).
Thank you for the screenshot, the information you provided and above all your patience. Have a good weekend.