Unable to get reviews

Hi
I am unable to pull reviews from the link. I have been using this plugin for long but never faced this issue.
Whenever I enter the trip advisor link for the review page, it keeps on searching and just stays there.

This is the TripAdvisor review link

https://www.tripadvisor.in/Hotel_Review-g297672-d622398-Reviews-Devra_Udaipur-Udaipur_Udaipur_District_Rajasthan.html

this is the website I am trying to set it up

https://makebestwebsite.in/devraudaipur

Please help