Unable to Attach to Order | WordPress.org

Resolved theriannicholas
(@theriannicholas)

7 years, 7 months ago

Hi MultiDots Team,

I am unable to add an attachment to any order even though it has been uploaded and set in the product details, I have attached screenshots to verify my problem.

MultiDots Support

As you can see with the images, it is allowed on the variation and order status but will not show up, and instead shows an empty text box.

Can you help me?

Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Author Dotstore
(@dots)

7 years, 7 months ago

Hello,

Thanks for getting in touch with us.

Can you please create support ticket at: https://store.multidots.com/create-support-ticket/

So, Our technical person will contact you soon.

Thanks,
DotStore Team

Thread Starter theriannicholas
(@theriannicholas)

7 years, 7 months ago

Hi Again,

We had some new orders overnight and it seems to be that the plugin won’t work with already existing orders, but automatically creates the attatchment for new orders.

This resolved it self, thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Unable to Attach to Order’ is closed to new replies.

2 replies
2 participants
Last reply from: theriannicholas
Last activity: 7 years, 7 months ago
Status: resolved