• Resolved amet123

    (@amet123)


    FedEx REQUEST:

    Array
    (
    [WebAuthenticationDetail] => Array
    (
    [UserCredential] => Array
    (
    [Key] => *******
    [Password] => *******
    )

    )

    [ClientDetail] => Array
    (
    [AccountNumber] => ********
    [MeterNumber] => *******
    )

    [TransactionDetail] => Array
    (
    [CustomerTransactionId] => *** WooCommerce Rate Request ***
    )

    [Version] => Array
    (
    [ServiceId] => crs
    [Major] => 16
    [Intermediate] => 0
    [Minor] => 0
    )

    [RequestedShipment] => Array
    (
    [PreferredCurrency] => INR
    [DropoffType] => REGULAR_PICKUP
    [ShipTimestamp] => 2017-12-20T00:00:00+00:00
    [PackagingType] => YOUR_PACKAGING
    [Shipper] => Array
    (
    [Address] => Array
    (
    [PostalCode] => 160022
    [CountryCode] => IN
    )

    )

    [ShippingChargesPayment] => Array
    (
    [PaymentType] => SENDER
    [Payor] => Array
    (
    [ResponsibleParty] => Array
    (
    [AccountNumber] => 604794161
    [CountryCode] => IN
    )

    )

    )

    [RateRequestTypes] => NONE
    [Recipient] => Array
    (
    [Address] => Array
    (
    [Residential] => 1
    [PostalCode] => 110001
    [City] => CHANDIGARH
    [StateOrProvinceCode] => DL
    [CountryCode] => IN
    )

    )

    [RequestedPackageLineItems] => Array
    (
    [0] => Array
    (
    [SequenceNumber] => 1
    [GroupNumber] => 1
    [GroupPackageCount] => 1
    [Weight] => Array
    (
    [Value] => 0.41
    [Units] => KG
    )

    [Dimensions] => Array
    (
    [Length] => 22.4
    [Width] => 19.2
    [Height] => 7.19
    [Units] => CM
    )

    [InsuredValue] => Array
    (
    [Amount] => 2195
    [Currency] => INR
    )

    )

    )

    [PackageCount] => 1
    [TotalInsuredValue] => Array
    (
    [Amount] => 2195
    [Currency] => INR
    )

    [CustomsClearanceDetail] => Array
    (
    [DutiesPayment] => Array
    (
    [PaymentType] => SENDER
    [Payor] => Array
    (
    [ResponsibleParty] => Array
    (
    [AccountNumber] => 604794161
    [CountryCode] => IN
    )

    )

    )

    [Commodities] => Array
    (
    [0] => Array
    (
    [Name] => philips-qt4009-15-beard-trimmer-for-men
    [NumberOfPieces] => 1
    [Description] =>
    [CountryOfManufacture] => IN
    [Weight] => Array
    (
    [Units] => KG
    [Value] => 0.41
    )

    [Quantity] => 1
    [UnitPrice] => Array
    (
    [Amount] => 2195
    [Currency] => INR
    )

    [CustomsValue] => Array
    (
    [Amount] => 2195
    [Currency] => INR
    )

    )

    )

    [CommercialInvoice] => Array
    (
    [Purpose] => SOLD
    )

    )

    )

    )

    ==================================

    FedEx RESPONSE:
    stdClass Object
    (
    [HighestSeverity] => ERROR
    [Notifications] => stdClass Object
    (
    [Severity] => ERROR
    [Source] => prof
    [Code] => 1000
    [Message] => Authentication Failed
    )

    [TransactionDetail] => stdClass Object
    (
    [CustomerTransactionId] => *** WooCommerce Rate Request ***
    )

    [Version] => stdClass Object
    (
    [ServiceId] => crs
    [Major] => 16
    [Intermediate] => 0
    [Minor] => 0
    )

    )

Viewing 1 replies (of 1 total)
  • Hi @amet123,

    Thanks for reaching out.
    You are getting Authentication Failed error .

    [Severity] => ERROR
    [Source] => prof
    [Code] => 1000
    [Message] => Authentication Failed

    This error comes when you have incorrectly filled in the FedEx credentials.
    Kindly fill these fields with correct values and you will not face the problem of rates again :

    ‘FedEx Account Number”
    “Fedex Meter Number”
    “Web Services Key”
    “Web Services Password”.

    Also make sure that the checkbox “Production Key” is only checked when you are using live credentials and not test credentials.
    let us know if you have any query.

    You can check our troubleshooting article for more info on this.

Viewing 1 replies (of 1 total)

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