Unable to add Elements in Header

  • Resolved deltabert

    (@deltabert)


    6 years, 1 month ago

    Helo all,
    I try to use the Header Footer Builder from Header Footer & Blocks plugin but I am not able to add fi an image element. In an empty Header edited with Elementor, I added a section with two colomns. In one column I wouild like to add a logo, so I tried to add an Image element from the Basic elements. But I get a red cross when I try to drag it to its location.

    I wonder if this is a known problem, perhaps Elementor is on some way blocking third party add ons in order to get users to buy there Pro version?

    Any idea, or am I doing something wrong?
    BTW, I am using Astra Theme and the most resent versions from this theme and plugins.

    • This topic was modified 6 years, 1 month ago by deltabert.
    • This topic was modified 6 years, 1 month ago by deltabert.
    • This topic was modified 6 years, 1 month ago by deltabert.
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  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    6 years, 1 month ago

    Hello @deltabert

    Thanks for listing out the steps but we were unable to reproduce the scenario at our end.

    Here is a screencast, where we used a two-column section and added an image in one column without any issues.

    Could you please try deactivating any other Elementor Addon plugins or third-party plugins and try once again?

    If the issue still persists, we would recommend reaching us out through our Support Portal, so that our Technical Team could dive in and help you accordingly.

    Looking forward to hearing from you!

    Regards,
    Suman

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    5 years, 11 months ago

    Hello,

    Marking this topic as resolved due to inactivity!

    Feel free to reply here or open up a new issue if you are still facing this problem.

    Regards,
    Prajakta Suryawanshi

Viewing 2 replies - 1 through 2 (of 2 total)

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