Further to my original post, I’ve also done the following
– Checked the following directory /nbncourse/wp-content/plugins/s2member/includes/jquery/jquery.json-ps/ it contains jquery.json-ps-min.js and jquery.json-ps.js
– Ran a log of a failed Custom Field addition attempt, a pdf copy of the log is at http://nbncourse.com/nbncourselog/NBN-Course-log.pdf
– looked at https://github.com/WebSharks/s2Member/issues/65 which resolved a similar problem. The issue there was “The .htaccess file in s2member has an “Options” line, which had been prohibited” I’ve located the .htaccess file in question, but am not sure what to do next
Any ideas for further steps gladly received.
Thanks very much for reporting that. I’ll check with Jason.
You did try all the troubleshooting, right? http://www.s2member.com/kb/common-troubleshooting-tips/
Did you try testing a clean WP installation in another dir, with just s2Member? Do you still get it there?
The thing is we haven’t been able to reproduce it in our tests, so it has to be something that causes it in those installations where it’s reported, but we haven’t put our fingers on it yet. If it’s not the theme, or the plugins, then maybe the server, or something that was installed previously but didn’t get fully removed afterwards (there are plugins that do that). So a clean installation removes the possibility of plugins/theme conflicts, and only leaves the server or s2Member, pretty much, which is simpler to debug.
I look forward to your report. 🙂
I’ve done all the troubleshooting at http://www.s2member.com/kb/common-troubleshooting-tips/
I created a new WP installation in a fresh directory, installed s2Member only, the problem remains.
The new WP installation is at wificourse.com
What should I try now?
Sorry to keep adding things. I’ve also run the server test. You can too, at wificourse.com/s2-server-scanner.php
Thank you very much for the update. I told Jason about it and he should be looking into it soon.
If you could, it’d help us very much investigate this if you let us review the clean installation where you reproduced the problem. You can submit the admin credentials here: https://www.websharks-inc.com/support/?product=s2member&request_type=trouble_ticket
v140520 includes a fix for a problem related to the custom fields interface. Did the update solve the problem you were having with this?
I have the same problem here.
WP fresh install with s2member only.
Server scanner is all green.
.htaccess files checked.
how can i solve ?
