Unable to access dashboard

  • lmwatts

    (@lmwatts)


    8 years, 6 months ago

    I recently started an update to the latest version of WordPress and during the process the update failed. After the failed update I was no longer able to access the dashboard.

    I’m running the Response 2.0 Free Responsive Theme. I looked at the error logs and I keep getting the below error. I have tried installing WordPress manually, checked the .htaccess file and disabled plugins and themes with no luck.

    19-Oct-2017 11:57:42 UTC] PHP Warning: Declaration of cyberchimps_Walker::start_lvl(&$output, $depth) should be compatible with Walker_Nav_Menu::start_lvl(&$output, $depth = 0, $args = Array) in /home/waco100/public_html/wp-content/themes/response/cyberchimps/functions.php on line 315
    [19-Oct-2017 11:57:42 UTC] PHP Warning: Declaration of Cyberchimps_Fallback_Walker::start_lvl(&$output, $depth) should be compatible with Walker_Page::start_lvl(&$output, $depth = 0, $args = Array) in /home/waco100/public_html/wp-content/themes/response/cyberchimps/functions.php on line 358

    Does anyone have any ideas on how to correct this issue.

    thanks

    Lorenzo

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Jacob Peattie

    (@jakept)

    8 years, 6 months ago

    Perform a Manual Update. That will likely solve your dashboard access issues that were likely caused by the update not completing.

    The error message that you’re seeing is not caused by this issue however. It seems that you’ve either updated to PHP 7, which treats the “should be compatible” error more seriously, or have updated WordPress from an old enough version that your theme and WordPress aren’t compatible anymore.

    The good news is that as far as I can tell by browsing the theme’s code, this issue has been resolved (2 years ago mind you). So make sure you update your theme once you’re back in the dashboard.

    Thread Starter lmwatts

    (@lmwatts)

    8 years, 6 months ago

    Hey Jacob,

    I performed the manual update (deleted and replaced wp-admin and wp-include folders, deactivated plugins and overwritten files in wp-content folder) and was still unable to access the dashboard. My instance of wordpress was on the next to latest version when we tried updating and I don’t recall updating PHP but will check on that one.

    I have tried deactivating the themes with hope of the default theme taking over and I could possibly access the dashboard. When the themes are disabled I get a white screen for the site and if I attempt to login to dashboard I get a white screen as well.

    any ideas?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

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