Plugin Author
Mark
(@markwolters)
Hi,
strange, the input username and password page should provide a reaction with the .htaccess redirect enabled. Do you happen to use a custom login plugin? Does the frontend of the site work? You can follow the steps listed in this article to regain access if you are locked out after activating the .htaccess redirect: https://really-simple-ssl.com/knowledge-base/remove-htaccess-redirect-site-lockout/
Mark
Thread Starter
cfm168
(@cfm168)
Hi Mark,
Thank you for your response.
The front end of the site is working fine.
I have another popup login plugin (Fully Ajaxed) installed and always good without any problem. But your plugin works fine until I enable the 301 in SSL settings recently.
I already disabled 301 and followed your instruction, but I don’t find the # BEGIN rlrssslReallySimpleSSL in the .htaccess file.
I also added: define( ‘RLRSSSL_DO_NOT_EDIT_HTACCESS’, TRUE );
But still not working.
Please advise. Thanks in advance!
Plugin Author
Mark
(@markwolters)
Hi @cfm168,
can you check if a Javascript error appears on the login page? You can do this in Chrome by right clicking on a page, press ‘Inspect’ -> Console. It’s possible your login plugin is conflicting with the default WordPress login page. Does the issue persist with the custom login plugin disabled?
Mark
Thread Starter
cfm168
(@cfm168)
Hi Mark,
1) No error appears by checking with Inspect->Console. See screenshot: https://ibb.co/VNtnbPD (No error-log report too).
2) Login from mysite.com/my-account/ always good, even popup login is activated.
3) Login from mysite.com/wp-admin/ most of time are failed, when popup login is activated.
4) Disabled popup login plugin, the default WordPress login page mysite.com/wp-admin is working fine so far. But takes about 2 second to login to admin site.
The popup login plugin is fast and never failed so far, I want to keep it.
Please advise any suggestions. Thanks in advance!
Plugin Author
Mark
(@markwolters)
Since the /wp-admin/ login does work when the popup login has been disabled, I suspect the issue lies with your popup login plugin. I’d suggest to contact the developer of that plugin about this issue. Perhaps they have seen this issue before.
Mark
@cfm168 this is possibly a redirect loop caused by your pop-up login plug-in. I suspect this plug-in redirects to HTTP, which conflicts with the Really Simple SSL redirect to https, resulting in a loop.
The developer of this plug-in will know how to change this url to https.
Thread Starter
cfm168
(@cfm168)
Hi @rogierlankhorst,
Thank you so much for advising. I will contact the developer and update the result here.
