UI not loading

  • Resolved Peter

    (@ag86nl14)


    1 month, 2 weeks ago

    Today I noticed that the Burst UI isn’t loading. I didn’t find any other plugins with issues. Could this be due to an update? Really like the plugin, so hopefully this can be resolved soon.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    1 month, 2 weeks ago

    This is probably due to caching, either in your browser or on your server. Can you try in an anonymous browser window?

    Thread Starter Peter

    (@ag86nl14)

    1 month, 2 weeks ago

    @rogierlankhorst

    Thank you for your quick reply. I tried opening in an anonymous browser AND disabling the caching plugin, but that hasn’t fixed it. I also tried downgrading to 3.1.6, but that didn’t work either.

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    1 month, 2 weeks ago

    Can you copy the console errors in the browser, by right clicking on the screen, then click “inspect element”, “console”, then copy the errors you see there (instructions for Chrome).

    This should tell us more.

    Thread Starter Peter

    (@ag86nl14)

    1 month, 2 weeks ago

    Thank you for your instructions. I logged in to Chrome and the UI is working fine there. Using your instructions I looked in the console in Safari, where at first I couldn’t see any messages. Erasing the enabled filters I found the problem: not caching, but a content blocker. Whitelisting my own site solved it. Thank you so much!

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    1 month, 2 weeks ago

    Awesome! Glad it’s been resolved!

Viewing 5 replies - 1 through 5 (of 5 total)

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