UI Changes

assad1999
(@assad1999)

2 months, 3 weeks ago

Is there a possibility that we can use symbols here so that people can see which payment method it is, like the Apple Pay symbol and so on.

Here is an overview of the payment methods I would like to have integrated. You can also see the matching symbols here. It would be great if we could adopt them.

Here is the screenshot:
https://jumpshare.com/s/XY7Z1ARQkrnzAoxF8c9J

Waiting for your response.

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Support Femi
(@femiyb)

2 months, 3 weeks ago
Hello @assad1999

Based on your screenshot, the payment methods are currently showing as text-only labels without icons. This happens when the “Display logo” setting is disabled for your payment methods.

The Mollie plugin already includes icons for all payment methods. Here’s how to enable them:

Step 1: Access Payment Settings
1. Go to WooCommerce → Settings → Payments
2. Find each Mollie payment method you want to configure
Step 2: Enable Logo Display

For each payment method:
1. Click “Manage” next to the payment method
2. Check the “Display logo” checkbox
3. Click “Save changes”
If you’re using the Credit Card payment method, you can show individual card brand icons:
1. Go to Credit Card settings
2. Enable “Enable Icons Selector”
3. Select which card logos to display (Visa, Mastercard, Amex, etc.)
Need further assistance? If you continue to experience issues or have questions about customizing your payment method display, please don’t hesitate to reach out with more details about your setup.

Regards,
Femi.
Thread Starter assad1999
(@assad1999)

2 months, 3 weeks ago

Hello there,
I have enabled this option in some gateways (like Mollie PayPal and other) but still the icons doesn’t reflect. Here is the screenshot of the backend, you can check that the options I have enabled:
https://jumpshare.com/s/PdwWMBj79QkxecZV3qrW

Here is the website link:
https://nivolox.de/

Waiting for your response,
Thanks

Plugin Support Femi
(@femiyb)

2 months, 3 weeks ago

Hi @assad1999

Please try running a conflict test to rule out eventual issues with the theme or a different plugin. We recommend temporarily activating the default theme Storefront and disabling all other plugins except for WooCommerce and Mollie Payments for WooCommerce to see if the behavior persists.

Here’s a guide that explains the steps in more detail: How to test for conflicts
Please let us know how this works out for you.

Regards,
Femi

Thread Starter assad1999
(@assad1999)

2 months, 2 weeks ago

Okay, let me test it and will let you know.
Thread Starter assad1999
(@assad1999)

2 months, 2 weeks ago
I have activated the Storefront theme and the icons are appearing:
https://drive.google.com/file/d/1lNwdAYg1CVg3ClO6m8qJE2H8rrLx1sIy/view?usp=sharing

Can we show the logos only like that?

Also, I have enabled the Mollie PayPal in the product page but it is still not reflecting in the product pages (also in the storefront theme with no other plugins):
https://drive.google.com/file/d/1kpWB_O-uo1sUHlyE4e62RdMMb1ur9VQu/view?usp=sharing

Waiting for your response,
Thanks.
- This reply was modified 2 months, 2 weeks ago by assad1999.
Plugin Support Femi
(@femiyb)

2 months, 2 weeks ago
Hello @assad1999,

Thanks for confirming that the logos are displayed when a different theme is active.
1. The logos should be visible regardless of the theme in use. Since they disappear with your current theme, this indicates a theme-related conflict, most likely a styling or functional override that prevents the logos from being displayed.
2. If a specific payment option is not available, it can be due to one of the following reasons:
  - The payment option is not enabled (although you mentioned that it is enabled on your side).
  - Some payment methods are only available in certain regions. This does not apply to PayPal.
  - The payment option is not active in your Mollie dashboard, or there is a restriction on the API level. Please log in to your Mollie dashboard to verify this, or contact Mollie’s support team for confirmation.
Regards,
Femi
Thread Starter assad1999
(@assad1999)

2 months, 2 weeks ago

Regarding the logos, it is clear, thanks

Regarding the PayPal in the product page, actually it is reflecting on the checkout page and it is active but I have already checked to show it on the product page as a button but it is still not reflecting (neither on my theme nor on Storefront after deactivating all the plugins).

My client is from German but he still don’t see the PayPal on the product page.

Here is the Mollie PayPal settings screenshot:
https://drive.google.com/file/d/1peDW2JJQp98Rw92KHj4Dyuu_xwNxcexh/view?usp=sharing

Here is the website link:
https://nivolox.de/

Waiting for your response,
Thanks

Plugin Support Femi
(@femiyb)

2 months, 2 weeks ago

Hi @assad1999

I checked and can confirm that the PayPal option is displayed on the checkout page but not on the single product pages.

I could not reproduce this when testing on my side. We also haven’t received any other cases of this issue.

You also confirmed that this issue persists when you switch to a default WordPress theme.

Could you please check if there are otrher settings or plugin functions that changes any thing on the product page?

If not, we might need to look into this further, so I would suggest escalating this to the internal Mollie support team here.

Thank you.

Thread Starter assad1999
(@assad1999)

2 months, 2 weeks ago

Hello there,
Yes, I have changed the theme to Storefront but still the PayPal on the product page doesn’t reflect. Should I contact them through the Live chat (the link you shared)?

Plugin Support Femi
(@femiyb)

2 months, 2 weeks ago

Hi @assad1999

You can reach out via live chat or the contact form. Note that with live chat, you might not be directed to a support technician immediately.

Please let me know if they are able to reove this for you or if they forward back to the plugin support.

Thank you.

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