Two different amounts in the order overview

  • Resolved glotzgurke

    (@glotzgurke)


    4 years, 6 months ago

    Hi
    Since a few days I have the problem that in the order details after completing an order two different amounts are displayed.
    The funny thing is that it is always a difference of exactly 50 cents no matter what the total amount is.
    I try to attach a screenshot.
    Does anyone have an idea how I can fix this?

    Link to the screenshot

Viewing 2 replies - 1 through 2 (of 2 total)
  • MayKato

    (@maykato)

    4 years, 6 months ago

    Hello,

    This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Test to see if the issue has been resolved

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    MayKato

    (@maykato)

    4 years, 6 months ago

    Hi @glotzgurke

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)

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