• Resolved GreenKatie

    (@greenkatie)


    Hi there,

    I want the Comments section to show at the bottom of each blog post. I’ve exhausted every solution in these forums for turning them on and they’re still not showing on my blog posts page: http://greenearthphotography.com/headshots-outdoors/

    I’m using the Photolux theme.
    What I’ve tried
    *Discussion>Settings>Allow all comments. It’s checked.
    *Photolux theme settings, comments are allowed for Pages (no option for Posts)
    *Quick Edit of all posts, checked Allow Comments, which hadn’t been checked. I thought for SURE that was going to fix it. Nope.
    *I use the Jetpack plugin for Shares, likes and comments. I tried deactivating all the plugins and reactivating one at a time. I disconnected from Jetpack and reconnected, deleted it and reinstalled.
    *Checked with my host: SiteGround, they changed a few things that I had to change back, and still no comments section on my blog. Grrrr.
    *I even ADDED CODE to my page.php and single.php (gasp). First I tried through my cPanel Public FTP before realizing I could go Appearance>Editor. When I did the latter, it the code I thought I added wasn’t actually there. So I did it again using code from another thread addressing this issue. It said to add <?php get_comments(); ?> right after
    <?php get_content(); ?> on single/php. Mine doesn’t have <?php get_content(); ?> so I added it after //include the comments template
    comments_template(); That didn’t do it. So I also added <?php get_content(); ?> too.
    *Each time I’m emptying my cache and refreshing the page. No change.
    *Then I added <?php get_content(); ?> <?php get_comments(); ?> on the page.php as well, just to see.
    *I have post tags, and under the content on my post page, under Discussion, Allow Comments and Allow Trackbacks are both checked.
    *I did a Live Preview using the 2015 theme, and the Comments section IS THERE.

    What am I doing wrong? How can I get the comments to show? Please help. I worked on this ALL day yesterday. So disconcerting. Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi GreenKatie.

    *I did a Live Preview using the 2015 theme, and the Comments section IS THERE.

    This would indicate that the problem is related to your theme. Since Photolux is a commercial product you should post your question with the vendor’s support for help with customizations and issues.
    https://themeforest.net/item/photolux-photography-portfolio-wordpress-theme/894193/support
    These forums are for support of themes available in the wordpress.org repository and the volunteers on this forum don’t have access to commercial products. Contacting the vendor also allows the developers to be aware of potential issues with their products.

    You also said:

    realizing I could go Appearance>Editor.

    If you do that you’re editing the theme code. Those changes will be lost if you update the theme. If you need to make changes to theme files you should use a child theme. There are plugins that you can use to create a child theme, or you can create one manually:
    https://codex.wordpress.org/Child_Themes
    https://www.smashingmagazine.com/2016/01/create-customize-wordpress-child-theme/

    Moderator t-p

    (@t-p)

    – As @bdbrown indicated, the issue seems to related to your “Photolux” theme.

    – Unfortunately, your currently used theme is not in the wordpress.org/themes/ directory:
    https://wordpress.org/themes/search/Photolux/

    – These forums are for free themes available in the WordPress theme directory at wordpress.org/themes/. So please contact the developer/vendor directly for support with your question. You’ll be more likely to find a good answer from them, for they have the access to its code. Forum volunteers are not given access to commercial/custom products, so they would not know why your /custom/commercial theme or plugin is not working properly. The developers/vendors are responsible for supporting their custom/commercial product. See http://codex.wordpress.org/Forum_Welcome#Commercial_Products

    Thread Starter GreenKatie

    (@greenkatie)

    Thank you bdbrown and Tara.
    I didn’t realize this forum was for free themes only. I will check with my theme’s developer.

    @bdbrown, thank you for recommending child themes. I tried using a child theme to change some of the theme’s code, but my site looked different when I used one. But, I barely knew what I was doing.

    Thanks again.

    Glad to help. Here are a couple of references regarding child themes:
    https://thethemefoundry.com/blog/wordpress-child-theme/
    http://www.childthemeconfigurator.com/how-child-themes-work/

    If you have specific questions you can start a new topic and we’ll address them there.

    Thread Starter GreenKatie

    (@greenkatie)

    Bdbrown, thank you for that info on child’s themes.

    RE: the comments section. My theme developer no longer supports this theme, so I’m sure they have not gone in to change the code lately and the comments section used to work. It stopped working in March when my web host, SiteGround, had me change my blog URL to my domain + the slug: greenearthphotography.com/outdoor-headshots instead of greenearthphotography.com/blog.

    I’ve addressed that with SiteGround, they’ve changed the URL back to greenearthphotography.com/blog, now the comments show, but ONLY if you click on the title of the blog post, which directs you to greenearthphotography.com/outdoor-headshots. Who clicks on blog titles?! No one, unless you’re a developer and know to do that.

    Any ideas how to get the comments to show on the regular blog thread WITHOUT clicking on the title?

    Because when you click on the title of the blog, you go to the single post template, and that template has the comments function. It’s traditional WordPress and traditional theme design for single posts to show comments, not on the blog page that shows more than one post. You have your main blog page set to show full posts, not excerpts, under and that’s why you think you have to click on the blog title. Change to the blog page showing excerpts instead of full posts under Dashboard>>Settings>>Reading; then, you will have an archive listing of blog post titles and excerpts on the blog page that links to each single post.

    Modify the excerpt length -or get rid of it – by modifying functions.php. Again, that’s a premium theme not supported here, even if it has been discontinued by the developer.

    Thread Starter GreenKatie

    (@greenkatie)

    Thank you a million times, thank you Mark Ratledge!!!!!!

    Deep bow to you. This has ended 4 days of frustration trying to solve this dilemma. I hope this post helps other people. Especially since I went over all the other steps I took summing up most of the suggestions from related posts.

    I’ll figure out the archive thing next.

    Thanks again. I really appreciate it.

Viewing 7 replies - 1 through 7 (of 7 total)

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