Trustindex not updating

  • Resolved guderianpvp

    (@guderianpvp)


    2 weeks, 1 day ago

    I have updated trustindex reviews yesterday on my website but the reviews are not being updated. I cleaned cache but still nothing happens. What can I do about this?

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  • Plugin Support Laca

    (@lacadev)

    1 week, 3 days ago


    HU @guderianpvp

    Thank you for reaching out, and I’m sorry to hear about the trouble you’re experiencing.

    Please try the following steps to resolve the issue:

    1. Go to the “Advanced” tab in the plugin settings.
    2. Click the “Re-Create plugin” button to reset the plugin.
    3. Then reconnect your business and reconfigure the widget settings.

    This should restore the reviews and allow you to complete the setup process.

    Did this solve your issue? If not, feel free to let us know—we’re here to help!

    Kind regards,
    Laca from Trustinde

Viewing 1 replies (of 1 total)

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