Hi mbh4625,
to help you, some more information would be very helpful. Could you please explain:
– How exactly do you set the permalinks? (Which settings? Do you use a plugin?) If possible, show me: http://recordit.co/
– Do you get an error? If yes, what does it say? If no, what else is happening?
I set the permalink by going in to the settings. I use the custom permalink option and use the /%pagename%. when I save the changes and visit the site it give me “the page cannot be found” error.
Using /%pagename% won’t work, because it’s not supported by WordPress https://codex.wordpress.org/Using_Permalinks#Structure_Tags
What you can try, is to use %postname% instead. This should also output page names.
I tried that as well. Every time I change it to something other than the plain setting I loose the website.
Can you set me up with an admin account? Send it here: [removed] – I will then take a look. You can use this to send the login credentials: [Link redacted]
@anna_werner for the safety of our users and other liability things, please do not solicit help off of these forums: https://codex.wordpress.org/Forum_Welcome#The_Bad_Stuff
@mbh4625 What is the content of the .htaccess file in the same directory as WordPress’s index.php and wp-login.php files?
To get that, access your server via SFTP or FTP and edit the file with a plain text editor.
You may need to configure your SFTP or FTP client to view invisible/hidden files.
If you actually do want to give someone direct access, please try http://jobs.wordpress.net/ or http://directory.codepoet.com/ and do not accept any hire or direct access offers posted to these forums.
I edited the .htaccess and added the default code to it. It works great for all the other pages but my main url. http://www.ths5.com does not want to work at all.
It seems to be working fine right now. Are you saying it stops working when you use anything but the default permalink structure?
yes. All the other pages work great with the custom permalink index.php/%postname%/. When I try to view my site or go to http://www.ths5.com I receive the page not found error message. I have also changed it back to default to keep the site working.
Hey mbh, i can just confirm your site is working now, but with default postid on some categories, some with aspx so another webserver by aspx MS, so on. Looks like you have to manage a bunch of different servers for different retail shop products.
Well our site is hosted by at&t where we are paying for a shopsite as well so that some of our customer can order stuff from us. We all so have a site created and hosted by our hardware distributor. With at&t my site the main directory and where all of the wordpress files are under a folder called webroot. The same folder has all the files for my shopsite from at&t as well. Could some of this be causing these problem as well as not allowing me to update my wordpress version.
Yes definitely this could cause “data train wrecks”.
Not an expert on this, but, usually not a good plan to have several webservers on several folders of same DNS (that I know quite well).
I would suggest you use Nginx to use as proxy for both, still problems will remain like, when WordPress on LAMP or some directories on ‘solution’ based upon shopsite.
I guess they have good “track/webserver” management tools for such a big company but, the best is nginx for that matter to redirect to any ip/ folder for any webserver and avoid “data wrecks” in signals.
Please update, i’m curious of the outcome,
Also, find out from your hosting provider if you’re:
1. On a Linux or Windows server?
2. Running Apache, Nginx, or IIS?
3. Is the mod_rewrite module installed and active?
@james
Both now both, hence i advice them to use nginx, a good hub server.
After, there are issues inherent of running servers using same root..
But I guess you could explain that better than me š
Nginx is excellent, going by the description of issues here though, I suspect they’re either on Apache without mod_rewrite installed or IIS which doesn’t support mod_rewrite.
Just a hunch though. š
