Hello Joe,
This might be caused by different problems so lets start with the most common one:
Did you check if the database name, username and password in the wp-config.php are the same as the one you have set up in the cpanel -> Mysql database and did you granted full privileges to the username?
Also can you post a link of the tutorial you are following to get this working and tell me on which step you got the problem.
Thanks and regards
Al
Hi Al,
Database name, user and pass have all been double checked and wp-config.php is correctly named. However, I have noticed something with the database that differs from the tutorial. I am using ISPConfig as the hosting control panel, I create the database, username and password in that interface instead of phpMyAdmin. Also, in phpMyAdmin it doesn’t give me the option to create a new database, and I cant see the “User” tab. I’m thinking this is a permission issue?
Tutorial I’m using is the 5 minute/detailed one from WP: http://codex.wordpress.org/Installing_WordPress
Thanks very much,
Joe
Anyone have any solutions? Sorry to be pushy but I need to get this working soon! 🙂
Joe, could you please clarify:
I have followed the 5 minute install and got to the end without any hitches
According to the Codex link you provided, that would mean WP was successfully installed.
Yet …
when I trying to carry out the installation via “/wp-admin/install.php” I get the “Forbidden 403” error.
These are the steps that I use to install on a remote host:
– create database and user with full privileges (as you did with your ISPConfig method)
– upload the WP ZIP to the desired location (let’s use the root location for this example) and unZIP there (or FTP the contents of the unZIPped WP download if your host does not provide unZIPping)
– start the install with http://www.mydomain.com (root location)
– let WP create the wp-config file, that is, click the Create a Configuration File button at that screen
– enter the database credentials that you chose when creating the database; set table prefix as desired
– click Submit
– complete the Site Details screen and click Install WordPress button
– log in 🙂
Hey Joe,
The method that LyleChamney is using is the most common and works in many cases. So give it a try.
Else – if you have cpanel you most probably have something like Fantastico or another automatic system for setting up CMS. Check it as well and let us know what’s the situation.
Regars,
Alex
Hey guys,
Sorry I have taken a while to reply, makes me seem like a bit of a hypocrite!
Late last night I tried something which I thought would be a long shot. I have another WP site, so I decided to copy the whole directory from that site, change the config file to point to the new database, and then try and run it. And much to my surprise, it worked!
@lylechamney – Thank you for your mini tutorial, I will try doing it that way in the future, as before I was extracting the .zip and then uploading it to the web server. You’re way makes more sense to me, so provided the host supports un-zipping, I’ll give it a go.
@alordiel – Thanks very much for your help, I’ll have a fiddle around and see what the actual cause of my problem was at some point. Then I’ll post it on here so people can use the knowledge if needed.
Thanks for the help!
I must go now and get this website done before the end of today! 😛
Kind Regards,
Joe
Hey Joe,
That’s interesting. Hearing your story and making a small consultation with my colleague we got to the point that this problem might have to do something with the apache configuration or more possibly with the files’ permissions.
It will be really useful to try the installation once again whenever you have the time and to get to the problem in dept : )
Good luck with the site
regards,
al
