Touble installing WordPress 5.8

  • MTM

    (@whydoesthishavetobesohard)


    4 years, 8 months ago

    Hi, sorry to bother everyone. OK so imagine you guys are all olympic cyclists. I’m the five year old on the tiny pink barbie bike with the training wheels. So what I’m saying is that I’ve read the do this first thread and I have attempted to comply where I understood what it said. I may have failed due to ignorance. Here’s the story.

    I’m in the UK and I use the GB english version of WordPress. When there’s an update, as far as I recall, I’ve had to click a button. Usually when I click the GB version, I’d get this message:

    ‘`Downloading update from https://downloads.wordpress.org/release/en_GB/wordpress-5.8.zip…

    The authenticity of wordpress-5.8.zip could not be verified as no signature was found.

    Unpacking the update…

    Could not copy file.: wordpress/wp-includes/js/dist/dom.js

    Installation failed.`’

    When that happened, I’d just install the US version, after which a point would come, sometimes after a few seconds, sometimes hours or days, when I’d be able to install the GB version without getting the error message and I’d go ahead and do that. I do not know why this happened every time, but since it worked I didn’t worry about the why. I don’t have much time for why in my life right now so if something does work, even if it’s a work around and not the way it’s supposed to go, I run with it.

    Enter 5.8. I click to upgrade and it gives me the usual error message. I click the button (as opposed to the link) to install and it’s still trying to install the GB version so … yeh, you guessed it. I get that same message.

    Basically I need to do a workaround but not one that involves me breaking my site doing a manual install. It’s an old site so it hasn’t upgraded to blocks, I’m wondering if this is the problem. I also have many, many, plug ins. I guess I do have the three … four … five days … weeks? it would take me to unplug and reinstall those. I think I may have a copy of the site somewhere from 2010 when it was first designed. I guess is fall else failed I could just upload that and maybe it would update to the right version. I dunno.

    This will almost certainly be the most stupid question ever asked on this forum, and I’m sure it will be tempting to reply just to point that out, but I do already realise I’m dumb.

    To be honest, my gut reaction is to just leave it and assume that it will right itself at some point.

    Thoughts, advice … guidance?

    • This topic was modified 4 years, 8 months ago by MTM. Reason: missed a bit
    • This topic was modified 4 years, 8 months ago by Jan Dembowski. Reason: Title decapped. Don't yell
Viewing 4 replies - 1 through 4 (of 4 total)
  • corrinarusso

    (@corrinarusso)

    4 years, 8 months ago

    You could increase the php max execution time on your host:
    https://www.php.net/manual/en/info.configuration.php#ini.max-execution-time
    like this:
    https://thimpress.com/knowledge-base/how-to-increase-maximum-execution-time-for-wordpress-site/
    Or ask your host.

    You may have a disk space issue. You need the swap space available at your host in order to update. Again, you could ask host support or login to your control panel to check your disk space.

    Or you could manually update WordPress:

    Updating WordPress

    Thread Starter MTM

    (@whydoesthishavetobesohard)

    4 years, 8 months ago

    Thanks for your help. I probably did this the wrong way round. I did the manual install, following the steps carefully because I thought I was more likely to screw up the php stuff. I was wrong. It appears I have fatally broken everything.

    When I put my http://www.hamgee.co.uk/wp-admin into the address bar I get this …

    Warning: require(/home/hamgee/public_html/wp-includes/class-wp-theme-json.php): failed to open stream: No such file or directory in /home/hamgee/public_html/wp-settings.php on line 173 Fatal error: require(): Failed opening required '/home/hamgee/public_html/wp-includes/class-wp-theme-json.php' (include_path='.:/opt/alt/php74/usr/share/pear') in /home/hamgee/public_html/wp-settings.php on line 173

There has been a critical error on this website.

Learn more about troubleshooting WordPress.

    So upon seeing this, I uploaded all the old files back up, deleted the directories I was asked to delete and replaced them with the old ones but I think I might have cocked up.

    I went into the plug ins manager and re-enabled the https thing. Bit of a problem. I’m guessing the smart move here is to just delete everything, spark up my old computer, reload the original site from 2015 and then just do the upgrades and redo all the plug ins.

    corrinarusso

    (@corrinarusso)

    4 years, 8 months ago

    This file is missing from the root of the server:
    Fatal error: require_once(): Failed opening required ‘/home/hamgee/public_html/wp-load.php

    See screenshot of the set of files here at the root that you need to include in the upload:
    https://postimg.cc/4YNcrvg7

    Thread Starter MTM

    (@whydoesthishavetobesohard)

    4 years, 8 months ago

    Thanks so much. It still didn’t work – because I had fatally borked it in other ways, I suspect. Luckily my server had a back up so they have put that back for now. There are bits of the site which aren’t working as they should and eventually I got the guy who developed the site – who is a bit of a WordPress whizz – to have a look. He thinks there is a problem and that something has corrupted somewhere so hopefully he will be able to sort it. I can believe this as I tried to uninstall one of my plugins and it produced a strip of code with a php error across the top of the site. I contacted them they swore blind that I should have been able to deactivate the plug in no problem and they reckoned that somewhere along the line, an update of wordpress hadn’t quite worked and my version is corrupted. So I’ve handed this over to someone who knows more than me. On the upside, looking at that image, those are the files I uploaded but for some reason, not all of them were making it onto the server.

    I’ll keep you posted if we find out what was making the update fail. It might just have been a matter of server room. I have more now so with any luck when it’s smoothed over and I do try the update it will work.

    cheers

    MTM

Viewing 4 replies - 1 through 4 (of 4 total)

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