If you’re hitting a blank page on import with a fresh install, it means you’re hitting the limits of Bluehost’s PHP memory allocation.
Here are three ways to increase PHP’s memory allocation:
1. If you can edit or override the system php.ini file, increase the memory limit. For example, memory_limit = 256M
2. If you cannot edit or override the system php.ini file, add php_value memory_limit 256M to your .htaccess file.
3. If neither of these work, it’s time to ask your hosting provider to temporarily increase PHP’s memory allocation on your account. Keep in mind that most decent hosting providers allocate 32 MB to PHP under each account, and most decent hosting providers allow users to temporarily increase the memory allocation. If your hosting provider won’t accommodate you, perhaps it’s time to find a new hosting provider.
(in the above examples, the limit is set to 256MB)
Thanks, James.
I increased my php limit to 256, then went on a new install/import. Same thing. Blank page after the install. I checked the domain and it’s just the stock “Hello World” front page. Photos are uploaded into the media tab, that is all.
Thanks for trying.
In that case, I recommend getting in touch with Bluehost. A white screen means the server is hitting a limitation of some sort and failing, and really if they offer WordPress services, a simple import should not be hitting any sort of limitation.
Thanks. I will work on that. It’s really strange considering that our blog isn’t overly large or complicated.
