Support » Plugin: PayPal for WooCommerce » Transaction does not process

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author angelleye

    (@angelleye)

    Can you tell me what theme you’re using and if you’ve made any custom changes to the theme?

    dennisdenroover

    (@dennisdenroover)

    I´m using the canvas theme.

    The only custom changes I have done is to put the search button on topmenu and a few css lines.

    Plugin Author angelleye

    (@angelleye)

    Did you make those changes in a child theme? I’ve got the canvas theme, and I’m loading it up now to see if I can reproduce the problem. It would help if I had your exact setup, so if you could zip up your child theme and send it to me directly that would help.

    Plugin Author angelleye

    (@angelleye)

    I’ve got the Canvas theme enabled on my demo site right now, and I was able to get through Express Checkout without any issues, so there must be something unique about your configuration causing the issue.

    Again, I’ll need to reproduce your exact setup to be able to find the problem, or you could contact me at the link provided previously so I can get access to your site and see if I can find the problem.

    Plugin Author angelleye

    (@angelleye)

    I was able to track down the issue and I resolved in an an update (1.1.4) that I just pushed. Let me know if you have any other troubles. Thanks!

    dennisdenroover

    (@dennisdenroover)

    Thank you very much. Fantastic support! 🙂

Viewing 6 replies - 1 through 6 (of 6 total)
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