Tradução

Hello @katyca,

Olá! As traduções nos e-mails padrões do woocommerce não estão funcionando. Todos os textos dos e-mails estão em inglês em vez de portugues. Uso o Loco translate e o arquivo esta em portugues e sincronizado.

Is the site itself switched to Portuguese from Settings > General?

Link to image.

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

Look forward to hearing back from you.

Hi @katyca

I’ve been using an email template plugin for a long time that was recently updated, and it included some features that I think may be affecting the translation of woocommerce emails.

The plugin I use is this: https://br.wordpress.org/plugins/email-templates/

Thanks for your confirmation that you are using an email template plugin.

Since this is a third-party plugin which we don’t provide support for (please see our Support Policy here), it would be best reaching out to the plugin’s developers for further assistance here.

https://wordpress.org/support/plugin/email-templates/

All the best and hopefully, the issue will be fixed soon.

Thanks!