Total unsatisfaction

I could not import the new products to the store, the plugin generate PHP fatal errors.
I contacted the technical services, event if took more than 3weeks to get nothing at the end, the team had no clue how to deal with the problem, they keep blaming the others (web host, the database issue, etc…) and sending the same statement “it works for us” while the error_log states clearly that the issue is related to the plugin.
It is a huge waist of time an money (almost 800$ for the yearly subscription), don’t recommend this company unless you work with the free subscription (it’s fare when you pay nothing and you got nothing).

• This topic was modified 2 years, 1 month ago by abbennis.