Total Cache interfering with mobile redirect on tablets

  • APrime

    (@aprime)


    10 years, 6 months ago

    Hi,

    We are having problems with our site when responsive/viewed on tablet devices.
    We think it could be an issue with this plugin and our mobile redirect plugin (Equivalent Mobile Redirect).

    It is displaying a blank white page with no content on Tablet devices when our cache plugin is disabled, and displays our mobile home page in the content area with our desktop home page header when the cache plugin is active – it should display our desktop home page on tablet not the mobile site.

    (tested on – iOS iPad, Amazon Kindle Fire, Google Nexus 10 etc, on google web developer and also tested on iPad mini v9.2 device).

    The mobile re-direct in place kicks in at 767px, and works fine. (Tested on iPhone 6, Samsung Gallaxy and on devices in google web developer) and all displays the correct mobile home page.

    Do you have any suggestions as to what could be causing the Tablet issue?

    We have recently made our site “live” and changed the name of our subdirectory which holds our wordpress files and our home page is now displayed from the root instead of the subdirectory. Have checked both W3 Cache & our Mobile direct files, and all files seem to be showing correct new path.

    Please can you help us fix this Tablet display issue.

    Many thanks,
    Mandy

    Our website – http://tinyurl.com/jtjggzw

    https://wordpress.org/plugins/w3-total-cache/

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