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top rated widget problem

Viewing 11 replies - 1 through 11 (of 11 total)
  • DeanKisyov

    @deankisyov

    now dont show nothing 🙁

    Plugin Author RatingWidget

    @ratingwidget

    Hi @deankisyov, please share the url of the page so we can check it.

    DeanKisyov

    @deankisyov

    here http://beautifulgirlsbg.com/rated/
    now show only 1 post, i set 10

    Plugin Author RatingWidget

    @ratingwidget

    We’ll have to investigate this further. Please send us a temporary admin access to your blog via [support AT rating-widget DOT com].

    DeanKisyov

    @deankisyov

    how can i do that?

    Plugin Author RatingWidget

    @ratingwidget

    Just create a new admin user in your admin’s dashboard, or send us your credentials if that’s easier by you.

    DeanKisyov

    @deankisyov

    just tell me what i have to do, i dont want something else to have acces to my admin area

    Plugin Author RatingWidget

    @ratingwidget

    It requires internal debugging of the plugin and the API requests to our server. I wish it was simple enough to write some instructions. I can assure you that we won’t make any harm to your blog and only work on the plugin. Unfortunately if we won’t have an access we won’t be able to help further. Your call.

    Moderator Jan Dembowski

    @jdembowski

    Volunteer Mod. & Brute Squad

    Really? Can you recommend anyway to narrow down the problem? Requesting admin access is the absolute last thing you should try, not the first.

    For example:

    @deankisyov Can you temporarily disable all of your plugins except the Rating-Widget and (also temporarily) switch to the Twenty Thirteen theme?

    Once you’v done that, clear your browser’s cache and cookies and try to reproduce the problem by setting it to show 10 posts again.

    Plugin Author RatingWidget

    @ratingwidget

    I totaly understand the concerns. But in this case we have to monitor the server side API request. From some reason the server return only one result even though it should return 10. As mentioned before, it’s a complex debugging thus we ask for the access.

    DeanKisyov

    @deankisyov

    now show only 2 posts :(((

Viewing 11 replies - 1 through 11 (of 11 total)
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